Sales Support Coordinator

Traffic Tech Inc.; Egham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Egham is seeking a Sales Support Coordinator to provide vital support to the international sales team. Ideal candidates will bring 3-5 years of experience in freight forwarding and a knack for managing customer relationships. The company offers competitive benefits including full medical coverage and a robust holiday package, promoting a fun and dynamic work environment.

Benefits

Full medical and dental cover

Death-in-service scheme

25 days holiday plus public holidays

Pension scheme

Qualifications

• 3-5 years of experience in a similar role within the logistics industry.
• Broad commercial and operational experience required.
• Knowledge of ocean carriers pricing is an asset.

Responsibilities

• Provide administrative support to the international sales team.
• Handle pricing inquiries and manage quotes.
• Develop customer retention strategies.

Skills

Customer relationship management

Pricing inquiries handling

Independent sales expansion

Outgoing personality

Tools

CargoWise

Cargosphere

Job description

Overview

Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving – literally.

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air.

Role

Your Part in It: Working from our Egham Office we are looking for our next Sales Support Coordinator. You will be providing administrative, pricing & commercial support to our Sales team and customers.

Your work will support our International Sales team, and you will work directly with customers to ensure excellent relationships are maintained. This opportunity is ideal for anyone looking to further their career in the logistics field as our international team is rapidly growing.

Responsibilities

• Provides administrative, pricing & commercial support to the international sales team and ensures excellent customer relationships
• Receives and handles pricing inquiries, collects accurate information for pricing - procurement; + 300 quotes /month generated regularly
• Issues, completes, and distributes quotes within assigned product and direction: Manages regular or ad-hoc quotes updates of all assigned accounts
• Ensures customers' price/service demands are handled in a timely and professional manner with both pre-sales and after-sales assistance
• Conducts post-sales follow up with assigned key customers to develop customer/business retention and increased GP/transactions

What We Are Looking For

• At least 3-5 years in a similar position; preferably in the freight forwarding/Logistics industry; multi-modal preferred
• Broad commercial and operational experience in the sector
• Capable to independently expand the air & ocean freight department and make it profitable / increase profitability
• Knowledge of ocean carriers pricing and inside sales experience is an asset
• Relevant experience with CargoWise, Cargosphere or other pricing/quoting platforms will be helpful to succeed in this role
• Outgoing personality; high energy; flexible
• Great attitude and desire to work hard while having fun!

What We Offer

• Full medical and dental cover provided by Employer through our corporate agreement (participation optional)
• Death-in-service scheme
• 25 working days' holiday per year in addition to normal UK public holidays
• Pension scheme available

Full-Time ONLY, Monday- Friday, and Training provided onsite