Jobs at Five Guys in United Kingdom

Job summary

A leading burger restaurant in City of Westminster is seeking an Assistant Manager to deliver excellent customer service and profitability. The ideal candidate will demonstrate strong leadership and coaching skills, manage the day-to-day operations, and contribute to long-term planning. Responsibilities include leading teams, ensuring customer satisfaction, and dealing with complaints. This role provides opportunities for career advancement, financial bonuses, and various employee perks including paid breaks and development opportunities.

Benefits

Qualifications

• Experience in a supervisory/managerial role in a fast-paced, customer-focused environment is preferred.
• Strong leadership, coaching and communication skills.
• Ability to work hands-on on the line and with customers when needed.
• Financial acumen to manage P&L responsibilities and drive profitability.
• Commitment to delivering high standards of customer service and quality.

Responsibilities

• Lead, inspire and coach teams for profitability and customer service.
• Support Shift Managers and maintain a positive working environment.
• Ensure every customer is delighted and handle complaints promptly.
• Contribute to delivering store results and manage P&L.
• Develop the team to ensure a strong talent pipeline.