Sales Support Executive

The Recruitment Group; Lower Lemington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency in the UK is seeking a proactive Sales Support Executive to provide essential support to the sales team. Responsibilities include managing customer enquiries, preparing quotations, and ensuring a smooth order process. The ideal candidate will have strong customer service skills, organizational skills, and a detail-oriented approach. Experience in Sales Support or similar roles is preferred, and proficiency in Microsoft Office is required.

Qualifications

• Strong customer service mindset and confident communication skills.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Great attention to detail and accuracy in all tasks.
• Good working knowledge of Microsoft Office, especially Outlook and Excel.
• Positive, enthusiastic approach to supporting sales success.
• Experience in Sales Support or similar roles.

Responsibilities

• Act as the first point of contact for incoming calls and emails.
• Prepare and send quotations, tenders, and follow-ups.
• Track sales orders through to fulfilment.
• Keep the CRM system updated with accurate customer information.
• Proactively follow up on outstanding enquiries.
• Assist with scheduling and appointment booking.
• Manage the showroom rota and support customer visits.
• Provide cover within the sales office when required.

Skills

Customer service mindset

Confident communication

Organizational skills

Attention to detail

Microsoft Office proficiency

Team collaboration

Job description

We're looking for a proactive and detail-oriented Sales Support Executive to join a busy Sales team in Moreton-in-Marsh.

In this role, you'll provide essential support to the external sales team by managing customer enquiries, preparing quotations, and ensuring a smooth order process from start to finish.

You’ll play a key part in delivering exceptional customer service while helping our salespeople spend more time with customers in the field.

What You'll Be Doing

• Act as the first point of contact for incoming calls and emails from customers.
• Prepare and send quotations, tenders, and follow-ups.
• Track sales orders through to fulfilment, liaising with Procurement, Operations, and other departments as needed.
• Keep the CRM system updated with accurate customer and project information.
• Proactively follow up on outstanding or lapsed enquiries.
• Assist with scheduling and appointment booking for the sales team.
• Manage the showroom rota and occasionally support customer visits.
• Provide holiday and sickness cover within the sales office when required.

You’ll need to have

• A strong customer service mindset and confident communication skills.
• Excellent organisational skills with the ability to multitask and prioritise effectively.
• Great attention to detail and accuracy in all tasks.
• Good working knowledge of Microsoft Office, especially Outlook and Excel.
• A positive, enthusiastic approach and a genuine interest in supporting sales success.
• Experience of working closely with others as part of a supportive team.

We are keen to candidates who have previous experience in a Sales Support, Sales Administration, or Executive Assistant role.

For more information and to apply, get in touch with our Witney branch or click "Apply Now" to submit your application.

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