Sales Administrator

Travail Employment Group; Bristol; On-site; GBP 26,000; Full time

Job summary

A major employment agency is seeking a Sales Administrator in Bristol. In this role, you will promote products, manage customer inquiries, and ensure order accuracy. The ideal candidate will have customer service experience and IT skills. This permanent position offers a salary of £25,500 plus generous benefits including holidays and pension contributions.

Benefits

25 to 30 days of holiday

Life assurance 2x salary

5% pension contribution

Discount portal

Gym membership discounts

Enhanced maternity/paternity leave

Well-being and support Hub

Gym Membership discounts

Enhanced maternity/paternity leave

Qualifications

• Experience in order processing, customer service, and administration.
• IT experience with CRM systems and Microsoft programs is beneficial.
• Suitable for roles like sales support administrator or internal sales administrator.

Responsibilities

• Promote and advise customers on products and services.
• Liaise with existing and new customers via phone and email.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and manage outstanding orders.
• Create and maintain customer relationships.
• Take responsibility for personal development.

Skills

Order processing

Customer service

Administration

Communication skills

IT experience (CRM, Microsoft)

Tools

CRM systems

Microsoft programs

Job description

Overview

Sales Administrator – £25,500 per annum, 37.50 hours per week, Permanent, BS32 4UB Bradley Stoke, Bristol. Parking, Pension, Holiday plus more.

This leading business with a multi-billion pound group turnover are actively seeking a sales administrator to join their team. Recognised as one of the UK's largest distributors of industrial automation and control products, you would be joining an office of 8 in a team-spirited environment. With the support of a team leader and encouragement to further grow and develop, look no further for your next career.

Responsibilities

• Promote and advise customers on compatible products and services and demonstrate sufficient commercial awareness and powers of persuasion to negotiate prices which enable you to help the branch meet its KPI.
• Liaise confidently with existing and new customers, over the phone and email.
• Provide support and servicing skills for our customers so good communications skills will be needed to deal with all aspects of orders and enquiries.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and push forward with outstanding orders to ensure we meet customer expectations, something that requires persistence and attention to detail.
• Handle non-franchise purchasing and check the customer is advised on availability of products, pricing and discounts.
• Create and maintain relationships so you need to enjoy dealing with people and be confident that you can make a good impression.
• Take charge of your personal development and contribute to the evaluation of performance in line with core competencies and learning and development framework.

Qualifications / Experience

• Experience in order processing, customer service and excellent administration and record keeping.
• IT experience with packages such as CRM systems and Microsoft programs would be beneficial.
• This role is suitable for someone who has worked as a sales support administrator, sales administrator or internal sales administrator.

Benefits

• Salary up to £25,500 per annum
• Holidays starting at 25 days rising to 30 days
• Long service awards
• Life assurance 2x salary
• 5% pension contribution
• Further development and training opportunities
• Discounts portal
• Well-being and support Hub
• 24/7 Employee assistance programme
• Gym Membership discounts
• Enhanced maternity / paternity leave

How to apply / Additional information

You can apply directly or for further information. Please call Richard Hughes on (phone number removed) or (phone number removed).

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.