Sales Support Advisor

ITSS Recruitment Ltd; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

A leading international organization based in Central London is seeking a motivated Sales Support Advisor. The role involves managing client queries, coordinating deliveries, processing sales orders in SAP, and producing monthly dashboards. Ideal candidates will possess strong relationship-building and organizational skills and thrive in a team environment. This hybrid position offers a competitive salary of £30K with additional benefits including a pension and private healthcare.

Benefits

15% pension

Private Healthcare

Share Options

Qualifications

• Prior experience in a similar position is necessary.
• Strong communication and organizational skills are essential.
• Ability to work effectively in a team environment.

Responsibilities

• Manage client queries, ensuring prompt resolution.
• Coordinate deliveries with logistics and hauliers.
• Enter sales orders and confirmations in SAP.
• Process goods receipts and invoices.
• Issue pricing reports in collaboration with the Area Business Manager.
• Document claims in Salesforce for resolution tracking.
• Deliver monthly sales dashboards and analyses.

Skills

Communication skills

Organisational skills

Relationship building

Tools

SAP

Excel

Salesforce

Job description

Sales Support Advisor - 30K + 15% pension, Private Healthcare, Share Options - Hybrid - London Central

We are looking for a highly motivated and skilled Sales Support Advisor to join an established, industry leading international organisation based in central London.

The organisation have been thriving in the UK for over 60 years, employ over 100,000 people across 130 countries and are a world-class operator in their field.

Sales Support Advisor Experience

• Managing and prioritising client queries with prompt acknowledgement and resolution
• Working closely with Logistics and haulier to organise and optimize deliveries of products
• Responsible for entering sales orders and confirmations in SAP
• Excel and SAP
• Raising credit & debit notes
• Goods receipts and invoices processing
• Issuing weekly & monthly pricing working closely with Area Business Manager
• Record claims in Salesforce towards achieving 100% resolution and customer satisfaction.
• Delivery of monthly dashboard (sales/volumes, customer service analysis) during monthly business reviews
• In line with company's roadmap, embrace 'right the first time' culture

You will be a motivated Sales Support Advisor with fantastic communication skills and have prior experience within a similar position. The successful Sales Support Advisor should have strong relationship building, organisational skills and the ability to work as part of a team.

We are interviewing currently so apply now for immediate consideration or contact George Harvey at ITSS Recruitment for further information.