Shop jobs in United Kingdom

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

£26,259 - £30,804 plus benefits

Reports to: Area manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Truro Shop

Closing date: 18th May 2025 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply. Cancer Research UK cannot offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re seeking a motivating store manager to join our trading team. You’ll act as an ambassador for Cancer Research UK, motivating your team to maximise sales and fundraising targets. Your shop will be a community hub where people meet our staff, understand our brand, and see the great work we do.

You’ll also be surrounded by dedicated individuals committed to beating cancer.

What will I be doing?

1. Guiding, inspiring, and engaging a team of paid staff and volunteers, including recruitment, retention, and development of a diverse shop team.
2. Taking ownership of the commercial aspects of your store, including display, merchandising, stock management, maintaining shop standards, store layout, sales, and income.
3. Leading by example and providing excellent customer and supporter service.
4. Maximising profit through effective cost control and sales strategies.
5. Building relationships with your local community and Cancer Research UK colleagues.
6. Organising and running creative fundraising events to meet targets.
7. Ensuring compliance with health and safety, safeguarding, security, administration, and HR policies.
8. Performing manual handling and physical activities as part of daily duties.

What are you looking for?

1. Experience in managing and inspiring diverse teams.
2. Comfort working within targets and motivating others to achieve them.
3. Ability to multitask in a lively environment.
4. Understanding of excellent customer service.
5. Commercial awareness.
6. Knowledge of high street fashion retail.
7. Adaptability and ability to work independently in changing situations.
8. Awareness of the value and worth of items.
9. Flexibility to work on a rota basis, balancing business needs with personal life.

[Download the full role profile]

What will I gain?

We offer a competitive salary, benefits, career development opportunities, and tools to support your role. Our benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We use an anonymised shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after interview invitation. Please complete the work history section of the online application form for quick, fair assessment. Training includes 4 weeks in a training shop, possibly at a different location. Employment is subject to a satisfactory DBS check. For more info, visit our website or contact recruitment@cancer.org.uk.

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We encourage applications from all backgrounds, especially under-represented groups. Please inform us of any adjustments needed during the process. Contact recruitment@cancer.org.uk or 020 3469 8400. Candidates must be 18 or older to apply to ensure safety and safeguarding.