puestos de Retail Area Manager en Gran Bretaña

Here at Westcoast, we are responsible for distributing some of the best-known global IT brands to resellers, retailers, and other organisations in UK and beyond. We're an innovative business which thrives on teamwork and the potential of our people. Join us and turn your passion into a paycheck!

• Increase GP and revenue in team aligned customers base for both designated vendors.
• Drive Share within targeted partners.
• Manage, develop and support your team.
• Support the team in achieving their objectives – become TS Sales Specialists.
• Establish trusted customer relationships and do regular updates and reviews with top partners.
• Provide best in class service levels and become the channel’s most valued distribution partner.
• Work collaboratively with SMB Sales team and Product in delivering the business and customer objectives.
• Aim to improve the process and systems we use on the team.
• Help the team progress, achieve their KPIs and become valuable to their customers.

• Manage the SMB Technology Solutions Sales team as a leader of the business.
• Manage team targets around revenue, GP and KPIs.
• Co‑coach and support the TS account managers and Business Development Executives on activity around core KPIs.
• Understand the account base and demonstrate accurate account mapping, subsequent commercials, and forecasting.
• Develop business relationships with key stakeholders within the specific vendors and customers.
• Develop relationships with Westcoast key stakeholders in Credit Control, Customer Services, IT and Finance.
• Be the initial escalation point for all day‑to‑day issues both for customers and colleagues.
• Conduct staff one‑to‑ones (PDD) on a regular basis to identify training needs and encourage success across the team.
• Work with Operations to enable accounts to run more efficiently through automation.

• A previous track record in sales is essential.
• Experience of working in an IT Distributor, Managed Services Provider, Systems Integrator, Vendor, or IT Reseller highly desirable.
• Proactive and commercially minded with excellent communication skills.
• Able to motivate and manage a team to succeed in a target‑driven, high‑pressure environment.
• Able to communicate at all levels, articulate issues with clarity and affect change.
• Comfortable reviewing existing practices and making recommendations to improve.
• Able to conduct client visits and lead client meetings.
• Ability to adapt to changing situations with confidence and professionalism.
• A willingness to learn and motivation to continuously develop your industry knowledge.
• Excellent attention to detail.

• We will help you grow! To help you unlock your full potential and progress your career, we provide the training and development opportunities you need to succeed – we offer funded Apprenticeships, work‑based studies and professional qualifications.
• A generous benefits package including 25 days holidays, employee referral bonus scheme, staff purchase discounts on IT products, electronics, mobiles, accessories and mobile phone contracts.
• Access to Westcoast Wellbeing – including full Employee Assistance services, access to mental health counselling, virtual GP, physiotherapy and Perks and Rewards, enhanced family leave policies, life insurance and schemes (eye care and cycle to work).
• Our teams enjoy many social and charitable events throughout the year.