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Post Office Counter Clerk
Post Office
Barnstaple
Sur place
GBP 10 000 - 40 000
Temps partiel
Il y a 10 jours

Résumé du poste

A trusted retail service provider in Barnstaple is seeking a Post Office Counter Clerk to deliver exceptional customer service, manage queues, and support team efforts. The ideal candidate will be over 18, passionate about customer experiences, and motivated to meet high standards. Competitive age-related pay is offered alongside various company benefits including employee discounts and a supportive working culture.

Prestations

In-store employee discounts
Generous third-party discounts
Employee assistance programme
Flexible shifts
Company pension

Qualifications

  • Over 18 years old and able to pass a safeguarding check.
  • Passion for providing exceptional customer service.
  • Confidence in communicating effectively with the team.
  • Motivation to achieve high standards.

Responsabilités

  • Deliver exceptional customer service to all customers.
  • Manage queues and ensure customers can access services quickly.
  • Meet high standards of governance and attention to detail.
  • Support colleagues and work as part of a team.

Connaissances

Exceptional customer service
Team collaboration
Effective communication
Adaptability
Description du poste
Post Office Counter Clerk

One 10 hour and one 7 hour, may include weekends and overtime

We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:

16-18 years: £7.57

18-20: £10.03

21+: £12.25

To be employed in this role you must be over the age of 18 and complete a safeguarding check.

3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems

Training may take place at a different location – flexibility required!

With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.

About the role

As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us. Key responsibilities will include;

  • Delivering an exceptional customer service to all customers
  • Managing queues and ensuring that customers can access the services they need quickly and simply
  • Meeting high standards of governance and attention to detail
  • Being part of a team and supporting colleagues
About you
  • A passion for customers, having an exceptional experience in store
  • Confidence in communicating within the team
  • Motivation to achieve fantastic results and standards
  • Adaptability to meet company requirements and goals
About us

Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.

Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!

At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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