One Stop - Post Office Counter Clerk

Tesco; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail convenience chain is looking for staff to provide excellent customer service in their stores. Your role will involve welcoming customers, understanding their needs, and ensuring shelves are stocked. Ideal candidates will be passionate about customer care and team collaboration. Flexible scheduling is offered, with opportunities for career development.

Benefits

10% Discount in One Stop & Tesco stores

Discounted Tesco pharmacy services

Discounted shopping website

Free eye tests

Great holiday package

Pension Scheme

Qualifications

• Greet each customer with a warm and friendly welcome.
• Listen to and talk with customers to find out what their needs are.
• Be passionate and knowledgeable about our products and services.
• Always be in store, on time, smartly dressed and ready to serve.

Responsibilities

• Greet and welcome customers warmly.
• Ensure the store is well-presented and fully stocked.
• Work as part of a team to complete store duties.

Skills

Customer service

Teamwork

Product knowledge

Communication skills

Job description

One Stop • Malvern • Permanent • Apply by 30-Nov-2025

At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:

• 10% Discount in One Stop & Tesco stores
• Discounted Tesco pharmacy services
• Discounted shopping website
• Free eye tests
• A great holiday package
• A commitment to your career development
• Community involvement and charity work
• Pension Scheme

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

One Stop has the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.

Key Responsibilities

At One Stop Stores we aim to serve local shoppers a little better every day. Being part of the local community, we really can achieve this, but it's our colleagues in store who bring this to life.

In this role, you will greet and welcome our customers warmly, chat with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, you'll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

Skills & Experience

While being ready to roll up your sleeves and do what's needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you'll need to:

• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out what their needs are
• Do your best to make sure the customer finds everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed and ready to serve
• Make sure Post Office processes and procedures are followed
• Always think 25 when serving age restricted products
• Work as part of a team to complete store duties

About Us

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market; we are owned by Tesco PLC but operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week • One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

With our stores situated throughout England and Wales, there's sure to be a One Stop near where you live or work.

We're proud to have been accredited Disability Leader Level 3 and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please Note

One Stop will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please click here.