Admin Assistant

JobStart Scheme; Derry/Londonderry; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare clinic in Derry/Londonderry is seeking an Admin Assistant to handle day-to-day administrative tasks. The ideal candidate will manage appointment bookings, communicate with patients, and maintain records. Requires strong communication and organizational skills. This temporary role offers up to 25 hours per week with a competitive hourly rate.

Qualifications

• Professional and courteous interaction with patients and staff.
• Managing bookings and records efficiently.
• Delivering a positive experience for patients.
• Using scheduling systems and data entry tools.
• Handling payments accurately.

Responsibilities

• Manage appointment bookings and scheduling for patients.
• Handle patient communications via phone, email, and in person.
• Maintain accurate records and organise filing systems.
• Assist with data entry and generate basic reports.
• Operate the till system and process payments.

Skills

Strong Communication Skills

Organisational Ability

Customer Service Skills

Basic IT Competence

Numeracy Skills

Attention to Detail Skills

Time Management Skills

Experience in Healthcare Administration

Knowledge of Medical Terminology

Cash Handling Experience

Proficiency in Clinic Software

Problem-Solving Ability

Flexibility and Adaptability

Job description

THE EMPLOYER IS: FOYLE FOOT & ANKLE CLINICThe Admin Assistant will support day-to-day administrative and front-of-house tasks within the clinic. Duties include managing appointment bookings, handling patient communications, maintaining records and filing systems, assisting with data entry and reporting, operating the till system, and processing payments including cash handling. The role offers experience in a busy healthcare environment, with opportunities to develop skills in customer service, digital systems, and financial transactions.

Responsibilities

• Manage appointment bookings and scheduling for patients.
• Handle patient communications via phone, email, and in person.
• Maintain accurate records and organise filing systems.
• Assist with data entry and generate basic reports as required.
• Operate the till system and process payments, including cash handling.
• Support front-of-house duties to ensure a welcoming environment.
• Coordinate with clinical staff to keep workflows smooth and efficient.
• Ensure compliance with clinic policies and confidentiality standards.

Skills and Qualifications

• Strong Communication Skills - Professional and courteous interaction with patients and staff.
• Organisational Ability - Managing bookings, records, and front-of-house tasks efficiently.
• Customer Service Skills - Delivering a positive experience for patients.
• Basic IT Competence - Using scheduling systems, data entry tools, and digital platforms.
• Numeracy Skills - Handling payments and operating the till accurately.
• Attention to Detail Skills - Ability in maintaining accurate records and ensuring compliance.
• Time Management Skills - Prioritising tasks in a busy clinic environment.
• Experience in Healthcare Administration - Familiarity with clinical workflows.
• Knowledge of Medical Terminology - Helpful for accurate record-keeping.
• Cash Handling Experience - Confidence in managing financial transactions.
• Proficiency in Clinic Software - Understanding of appointment and billing systems.
• Problem-Solving Ability - Handling scheduling conflicts or patient queries effectively.
• Flexibility and Adaptability - Comfortable with changing priorities in a fast-paced setting.

Further Information

The Employer is: FOYLE FOOT & ANKLE CLINICJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.Location: Rath Mor Centre, Bligh’s Lane

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1743581 Job Sector Secretarial and Administration Area Derry or Londonderry Location Derry/Londonderry Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour. No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 04/11/2025 Closing date 15/12/2025 Worktime Between Monday to Friday, 9am - 8pm

Area: Derry or Londonderry
Closing date: 06 Nov 2025

Area: All of Northern Ireland
Closing date: 07 Nov 2025