Administration and Clerical Officer - Bowel Cancer Screening

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider is seeking a full-time Administration & Clerical Officer to support the bowel cancer screening programme. Based in Shrewsbury, the role involves managing patient appointments, maintaining records, and providing administrative support. Ideal candidates will have strong communication skills, relevant qualifications, and previous office experience. The position offers career growth opportunities within a supportive team environment.

Benefits

Opportunities for further training and development

Friendly team environment

Qualifications

• Strong organisational skills to manage patient appointments and database maintenance.
• Experience in providing administrative support to senior staff.
• Ability to prioritize workloads and meet deadlines effectively.

Responsibilities

• Organise patient appointments and maintain relevant databases.
• Provide support including minute taking and responding to calls.

Skills

Good communication and organisational skills

Ability to work under pressure

Keyboard skills

Education

Four GCSEs including English and Maths (grade 4-9 or equivalent)

NVQ Level 2 in Administration or equivalent

Tools

Experience of data inputting

Job description

Overview

A vacancy at The Shrewsbury and Telford Hospital NHS Trust. The Shropshire Bowel Cancer Screening Centre has a rare and exciting opportunity to recruit a full‑time Administration & Clerical Officer to support the continued development of this national programme. The post‑holder will be based at William Farr House at The Royal Shrewsbury Hospital, but will also work regularly at The Princess Royal Hospital in Telford. The service currently runs over 6 days, Monday to Saturday, and may extend to 7‑day working as the programme expands.

Responsibilities

• Assist with the organisation of patient appointments, ensuring all relevant databases are maintained accurately, retrieving patient case notes and filing.
• Provide support to senior members of staff, including minute taking in the absence of the coordinator and responding to telephone calls from patients, carers and professional staff.

Qualifications

• Good communication and organisational skills.
• Ability to work under pressure, prioritise workloads and meet deadlines.
• Keyboard skills with experience of data inputting.
• Four GCSEs including English and Maths (grade 4‑9 or equivalent) and an NVQ Level 2 in Administration or equivalent.
• Previous office experience.

Team

The team comprises a Programme Manager, Lead Specialist Screening Practitioner, Programme Coordinator, 5 Admin & Clerical Officers and 13 Specialist Screening Practitioners.

Programme Context

The centre has managed the screening programme covering the geographical area of Shropshire and Telford & Wrekin since 2009. The screening sites are at The Royal Shrewsbury and The Princess Royal Hospital, Telford. The service offers diagnostic tests for 50‑74 year olds in Shropshire after a positive faecal immunochemical test (FIT), in addition to the regular colonoscopy surveillance of patients with Lynch syndrome.

Culture & Development

We are a very friendly, enthusiastic team who strive to provide the highest standard of care for all members of the screening population who choose to participate in bowel screening. We offer opportunities for further training and development and are always looking for innovative ways of working.

Application Deadline

This advert closes on Monday 17 Nov 2025.