Merchandising Admin Assistant

Neptune; Swindon; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company based in Swindon is seeking a Merchandising Admin Assistant to support the merchandising team. The role involves preparing reports, managing stock queries, and working closely with suppliers to ensure stock availability. Applicants should have a passion for retail, data management skills, and the ability to communicate effectively within a dynamic team environment. This position offers great benefits and the chance to grow within the company.

Benefits

Generous Holiday Allowance

Life Assurance

Company sick pay

Enhanced maternity and paternity leave

Cycle to work scheme

Generous discounts

Discounted gym membership

Competitive salary

Perkbox

Birthday day off

Day off for grandparenthood

Two paid volunteer days

Week off for life events

Refer a friend scheme

Long service holiday increase

Training Workshops

Qualifications

• Proactive and approachable attitude.
• Detail-focused and data-driven.
• Experience in merchandising support or retail is a plus.

Responsibilities

• Prepare and update merchandising reports.
• Assist with supplier and payment orders.
• Manage store stock queries.
• Support allocation processes to ensure stock availability.
• Work with freight partners to ensure timely deliveries.
• Assist with pricing changes and new product preparations.
• Maintain accurate product information in internal systems.

Skills

Retail passion

Data management

Excel proficiency

Communication skills

Organizational skills

Job description

At Neptune, every product we create tells a story‑of craftsmanship, purpose, and the quiet beauty of considered design. Behind the curtain of our collections sits a team of people making sure everything arrives just as it should: in the right place, at the right time, in just the right amount. We are looking for a Merchandising Admin Assistant to join our busy Merchandising team.

You’ll be passionate about retail, love working with data, and enjoy being part of a fast‑paced, friendly team that makes a real impact.

As a key support to our Merchandising function, you’ll help ensure stock is in the right place to maximise sales across all our stores and online channels. At the heart of our operations, you’ll work closely with our internal Buying, Finance, Retail teams and our internal and external freight partners and logistic teams along with our suppliers in the UK and Far East.

Day‑to‑day You Will

• Prepare and update weekly, monthly, and ad‑hoc merchandising reports
• Assist with supplier orders, purchase orders, and payment admin
• Manage store stock queries, keeping communication clear and efficient
• Support the allocation process to ensure stores are fully stocked with what they need
• Work with freight partners and suppliers to keep deliveries on track
• Assist with pricing changes and markdowns and plan and prepare new season product packs for stores
• Maintain accurate product and delivery information across our internal systems

You’ll also be the go‑to contact for our stores when it comes to stock and delivery queries – so a proactive and approachable attitude is key. We’re open to different levels of experience – whether you’ve worked in merchandising support before or have store experience and are looking to take your next step behind the scenes.

You’ll be data‑driven and detail‑focused, especially with Excel and highly organised, with the ability to juggle multiple tasks. We’re looking for someone who is a natural communicator and able to build great relationships. You’ll have a proactive, enthusiastic approach to your work, and be ready to get stuck in, always looking for smarter ways of working and improving how we do things. You’ll be part of a collaborative, supportive team where your work matters, enabling you to learn and grow in a fast‑paced retail environment.

We design with purpose and plan with care. We’re a business built on thoughtful decisions and timeless ideas, and our team is one of the things we’re proudest of. If you’re looking for a place where calm heads, clever thinking and genuine collaboration are valued‑you’ll feel at home here.

Location: Swindon, Wiltshire (with hybrid working options)

Full‑time, Permanent

Benefits We Can Offer You

• Generous Holiday Allowance
• Life Assurance
• Company sick pay
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Generous new item and outlet discounts
• Discounted gym membership
• Competitive salary
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Day off if you become a Grandparent
• Two paid volunteer days a year
• A week off to celebrate a life event
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops

Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.

We are a growing business that encourages our people to grow with us. Neptune’s goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone’s voices are heard.