Deputy Manager jobs in United Kingdom

Job summary

A dynamic and rapidly growing company in Manchester is seeking an experienced Tele-sales Team Manager to lead and motivate a team of telesales representatives. This role involves driving performance, implementing effective sales strategies, and collaborating with other departments to ensure customer satisfaction. The ideal candidate has proven sales management experience, strong leadership skills, and excellent communication abilities. Competitive salary with opportunities for career progression.

Benefits

Qualifications

• Proven experience in a telesales or sales management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to motivate and inspire a team to achieve high performance.
• Analytical mindset with the ability to interpret sales data and market trends.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Proficient in using CRM software and other sales tools.

Responsibilities

• Lead, manage, and motivate a team of telesales representatives.
• Develop and implement effective sales strategies and processes.
• Monitor team performance, providing feedback and coaching.
• Conduct regular team meetings to review performance.
• Analyze sales data and market trends to identify growth opportunities.
• Collaborate with other departments for customer satisfaction.
• Handle escalated customer issues and provide resolutions.
• Recruit, train, and onboard new team members.