Team Leader

Home Instead; West of England; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading home care provider in the United Kingdom is seeking a Team Leader to promote high standards of care. The role involves supporting care professionals, conducting client assessments, and aiding the Care Manager. You will need to ensure compliance with regulations and participate in training sessions. This full-time position offers a salary range of £25,000–£28,000 based on experience and requires on-call participation. Candidates must have prior experience in a care setting.

Qualifications

• Experience in client care and supervision is required.
• Ability to manage emergencies and maintain confidentiality is essential.
• Participating in trainings for care professionals is vital.

Responsibilities

• Undertake client QAs and reviews as required.
• Support Care Professionals through supervisions and competency sessions.
• Assist the Care Manager with consultations.

Skills

Client care assessment

Supervision and training

Problem-solving

Team support

Job description

This is a full‑time position with the main working hours being Monday – Friday from 08:30 – 17:00. It is based at our office on Worle High Street but involves travelling to other locations to carry out dha tasks and duties. Out‑of‑hours on‑call participation is required on a rota basis. Salary £25,000 – £28,000 depending on experience.

Team Leader Job Purpose

To promote the highest standards of care and support services to enable clients to remain living safely Meet and independently in their own homes.

Team Leader Primary Responsibilities

• Undertake client QAs and reviews as required.
• Support Care Professionals through supervisions and competency sessions.
• Conduct client / Care Professional introductions where appropriate.
• Assist the Care Manager with care consultations.
• Raise issues as events with the Registered Manager for clients and care professionals as they arise.
• القادم events and resolve them with the Registered Manager to completion.
• Start and hold new care packages until Care Professionals can be scheduled in.
• Cover emergencies and sickness, sometimes within and after office hours if required.
• Participate in training Care Professionals in the office and in the field.
• Support other Team Leaders when workload is imbalanced.
• Assist the Registered Manager in preparing for regulatory inspections, notifications and audits.
• Take part in the on‑call and emergency backup rota when required.
• Maintain confidentiality for all Home Instead information, including client, Care Professional and office data.

Other

• Ensure compliance with Home Instead’s Equality,