10 000+

Deputy Manager jobs in Grande-Bretagne

Customer Experience Team Lead — Reigate Office (4 days)

SCG Corporate

Reigate
Sur place
GBP 35 000 - 50 000
Il y a 11 jours
Je veux recevoir les dernières offres d’emploi de Deputy Manager

Customer Engagement Team Leader

SCG Corporate

Reigate
Sur place
GBP 35 000 - 50 000
Il y a 11 jours

Payments Team Lead - Funding, Forecasting & Invoices

Essential Employment

Northampton
Sur place
GBP 35 000 - 45 000
Il y a 11 jours

CEO: Transform Leader for Women’s Mental Health & Growth

Woman's Trust

City Of London
Sur place
GBP 150 000 - 200 000
Il y a 11 jours

Chief Executive Officer

Woman's Trust

City Of London
Sur place
GBP 150 000 - 200 000
Il y a 11 jours
discover more jobs illustrationDécouvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenant

Pilates Studio Manager: Lead Team & Grow the Business

Equinox Fitness Club

City Of London
Sur place
GBP 80 000 - 100 000
Il y a 11 jours

Midday Supervisor (Temporary Position)

Hampton Lakes Primary School

England
Sur place
GBP 10 000 - 15 000
Il y a 11 jours

Step Up Team Leader

Beefeater

Hamilton
Sur place
GBP 60 000 - 80 000
Il y a 11 jours
HeadhuntersEntrez en contact avec des chasseurs de têtes pour postuler à des offres similaires

Dynamic Cover Supervisor – Term Time with Growth & Impact

Oasis Academy Mediacityuk

Salford
Sur place
GBP 27 000 - 30 000
Il y a 11 jours

General Manager - Central London

Rosa's Thai

City Of London
Sur place
GBP 43 000 - 51 000
Il y a 11 jours

Store Food Hall Manager — Lead Team, Drive Exceptional Service

Sainsbury's

Chichester
Sur place
GBP 30 000 - 40 000
Il y a 11 jours

Painter & Decorator Team Lead

Orchard Care Homes

Harrogate
Sur place
GBP 32 000
Il y a 11 jours

Manufacturing Team Leader (Electronics)

Rise Technical Recruitment

Worthing
Sur place
GBP 35 000 - 39 000
Il y a 11 jours

Retail Account Manager — Lead Team, Drive Beauty Sales

Elemis

Grays
Sur place
GBP 30 000 - 40 000
Il y a 11 jours

BC Project Manager & Team Lead – Remote/Hybrid

Pearson Carter

Farnborough
Hybride
GBP 65 000 - 70 000
Il y a 11 jours

BC Project Manager Team Leader

Pearson Carter

Farnborough
Hybride
GBP 65 000 - 70 000
Il y a 11 jours

Workshop Fitter — Path to Team Leader with Premium Overtime

Rise Technical

England
Sur place
GBP 100 000 - 125 000
Il y a 12 jours

Workshop Fitter (Progression to Team Leader)

Rise Technical

England
Sur place
GBP 100 000 - 125 000
Il y a 12 jours

Reception & Guest Experience Coordinator

Atlassian Williams Racing

Grove
Sur place
GBP 24 000 - 30 000
Il y a 12 jours

Midday Mealtime Supervisor

Philosophy Education

City Of London
Sur place
GBP 60 000 - 80 000
Il y a 12 jours

Event Support Supervisor

PSSL ProSound and Stage Lighting

Slough
Sur place
GBP 35 000 - 45 000
Il y a 12 jours

Scheduling Tactical Supervisor

Flexjet Europe

Farnborough
Sur place
GBP 60 000 - 80 000
Il y a 12 jours

Clinic Team Lead for Neurodevelopmental Services

Evolve Psychology Services

Huddersfield
Sur place
GBP 40 000 - 50 000
Il y a 12 jours

Team Manager

Evolve Psychology Services

Huddersfield
Sur place
GBP 40 000 - 50 000
Il y a 12 jours

Supervisor

Regen Solutions

City Of London
Sur place
GBP 40 000 - 45 000
Il y a 12 jours

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Customer Experience Team Lead — Reigate Office (4 days)
SCG Corporate
Reigate
Sur place
GBP 35 000 - 50 000
Plein temps
Il y a 11 jours

Résumé du poste

A customer engagement firm in Reigate is seeking a Team Leader to manage and develop their team while ensuring outstanding customer service. The role requires proven experience in customer engagement, strong communication skills, and the ability to solve complex problems under pressure. Candidates must be present in the office 4 days a week and have at least 12 months of relevant experience. This position offers a dynamic work environment with opportunities for continuous improvement.

Qualifications

  • A minimum of 12 months experience of working in Customer Engagement.
  • Required to be in the Reigate office 4 days a week.

Responsabilités

  • Manage, coach, and develop the team to achieve SLA’s targets and deliver outstanding service.
  • Ensure all enquiries are handled promptly, professionally, and in line with company values.
  • Monitor workflows, allocate resources effectively, and maintain service-level agreements (SLAs).
  • Conduct regular call reviews, provide feedback, and implement improvement plans.
  • Track & report team performance, identify trends, and report insights to management.
  • Act as an escalation point for complex customer queries and complaints.
  • Drive initiatives to enhance processes, tools, and customer satisfaction.

Connaissances

Proven experience in a customer service or engagement environment
Strong communication and interpersonal skills
Competent in problem-solving and decision-making abilities
Knowledge of products, services, and billing processes
Ability to work under pressure and manage competing priorities
Description du poste
A customer engagement firm in Reigate is seeking a Team Leader to manage and develop their team while ensuring outstanding customer service. The role requires proven experience in customer engagement, strong communication skills, and the ability to solve complex problems under pressure. Candidates must be present in the office 4 days a week and have at least 12 months of relevant experience. This position offers a dynamic work environment with opportunities for continuous improvement.

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.