3,903

Customer Success jobs in United Kingdom

Customer Success Specialist: Guiding Meaningful Decisions

Octopus Legacy

Greater London
On-site
GBP 30,000 - 45,000
16 days ago
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Technical Engineer

Person Centred Software Ltd

Guildford
Hybrid
GBP 30,000 - 40,000
17 days ago

Principal Engineer

Safeguard Global

United Kingdom
Remote
GBP 70,000 - 90,000
17 days ago

Employment Coach — Pathways to Sustainable Careers

Acorn Training Ltd

Newcastle-under-Lyme
On-site
GBP 28,000
17 days ago

Senior Operations Manager UK

Story Terrace Inc.

Greater London
On-site
GBP 125,000 - 150,000
17 days ago
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Remote-Ready Strategic CSM for Enterprise

Pigment

Greater London
Hybrid
GBP 80,000 - 100,000
17 days ago

Customer Journey Analytics Specialist

Ups

Tamworth
On-site
GBP 30,000 - 35,000
18 days ago

Delivery Solutions Architect Manager - Lead Adoption & Growth

Menlo Ventures

Greater London
Hybrid
GBP 70,000 - 90,000
18 days ago
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Data Engineer

Person Centred Software Ltd

Guildford
On-site
GBP 30,000 - 40,000
18 days ago

Remote Cybersecurity Service Delivery Lead

Palo Alto Networks

Greater London
Remote
GBP 65,000 - 85,000
19 days ago

Channel Account Manager (Position located in Leeds, United Kingdom)

KnowBe4

Leeds
On-site
GBP 35,000 - 50,000
19 days ago

Technical Customer Success Executive - Warrington Office

Sunbelt Rentals UK & Ireland

Warrington
On-site
GBP 25,000 - 35,000
19 days ago

Sales Operations Co-ordinator

BCN Group Ltd

Manchester
Hybrid
GBP 25,000 - 30,000
19 days ago

Account Executive

Macrobond Financial

Greater London
On-site
GBP 60,000 - 80,000
20 days ago

Remote Customer Success Manager - Drive Adoption & Growth

Real-Time Innovations

United Kingdom
Remote
GBP 50,000 - 70,000
22 days ago

Business Development Representative – New Business (Domos / SimCorp Alternatives)

Sim

Greater London
On-site
GBP 40,000 - 60,000
22 days ago

Field Applications Specialist

Gold Group

Bristol
On-site
GBP 35,000 - 50,000
22 days ago

Senior Account Executive (f/m/d)

IDnow

Greater London
On-site
GBP 80,000 - 100,000
22 days ago

Deal Desk Manager

Papaya Global

Greater London
On-site
GBP 70,000 - 90,000
22 days ago

Hybrid Customer Success Lead - Hospitality SaaS

Som3

United Kingdom
Hybrid
GBP 50,000 - 70,000
22 days ago

General Ledger Accounting Manager

KPA, LLC

Greater London
On-site
GBP 75,000 - 91,000
22 days ago

Remote SaaS Customer Success Manager (Dutch)

Appficiency Inc.

City Of London
Remote
GBP 35,000 - 55,000
23 days ago

Head of Growth Marketing, Research

Prolific - UK Job Board?

United Kingdom
Remote
GBP 70,000 - 90,000
24 days ago

Product Manager - Indirect Tax Technology

Sovos

Greater London
On-site
GBP 60,000 - 80,000
24 days ago

Register Your Interest - Technology Strategy Principal

RAPP

Greater London
On-site
GBP 80,000 - 100,000
24 days ago

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Customer Success Specialist: Guiding Meaningful Decisions
Octopus Legacy
Greater London
On-site
GBP 30,000 - 45,000
Full time
16 days ago

Job summary

A fast-growing tech company in Greater London seeks a Customer Success Specialist to guide clients through significant decisions. The role demands empathy, resilience, and a strong customer-first approach. You will manage inquiries through various channels and provide clarity and support at every step of the client journey. The ideal candidate has experience in sales or customer service and is motivated to help customers find the right solutions. Join a team that values innovation and offers competitive benefits.

Benefits

27 days holiday + extra day for your Birthday
Work from anywhere for up to 4 weeks per year
Vitality Health & Life Insurance
Enhanced parental leave
Free Will & LPAs + discounts on services
Cycle to Work Scheme
Breakfast every day and wellness activities

Qualifications

  • Compassionate communicator who builds trust easily.
  • Experience in sales, customer service, estate planning or advisory roles.
  • Resilient and adaptable in high-pressure situations.
  • Organised and detail-oriented, managing multiple priorities.

Responsibilities

  • Be the first point of contact for customers via phone, email, and chat.
  • Lead consultations and help customers make informed decisions.
  • Own the customer journey from initial enquiry to document delivery.
  • Hit personal and team targets for engagement and customer satisfaction.

Skills

Compassionate communication
Sales experience
Problem-solving mindset
CRM tools proficiency
Job description
A fast-growing tech company in Greater London seeks a Customer Success Specialist to guide clients through significant decisions. The role demands empathy, resilience, and a strong customer-first approach. You will manage inquiries through various channels and provide clarity and support at every step of the client journey. The ideal candidate has experience in sales or customer service and is motivated to help customers find the right solutions. Join a team that values innovation and offers competitive benefits.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.