Service Adviser jobs in United Kingdom
Customer Service Adviser
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Customer Service Adviser - Money
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Ventrica
Customer Service Adviser
Job summary
A recruitment agency is seeking a Customer Service Executive in Poole, offering a salary of £26,000. The role involves managing customer accounts, providing support, and ensuring customer satisfaction. Candidates should have experience in customer service, strong communication skills, and proficiency in Microsoft Office. This position is full-time, Monday to Friday, with no weekend work required.
Benefits
Qualifications
- Previous experience in a telephone-based customer service or sales role.
- Confident communication and strong organizational skills.
- Excellent attention to detail and accuracy.
- Excellent attention to detail and accuracy.
Responsibilities
- Managing key customer accounts and developing strong working relationships.
- Handling incoming calls and customer enquiries with professionalism.
- Processing purchase orders accurately and efficiently.
- Proactively contacting customers to resolve technical queries.
- Cross-selling and promoting current offers to drive sales.
- Liaising with internal departments to ensure on-time delivery.
- Supporting general administration and office coordination tasks.
Skills
Tools
Customer Service Executive — Poole | £26,000 | Full-Time, Permanent
Are you passionate about delivering outstanding customer service and building lasting client relationships? We're looking for a proactive and enthusiastic Customer Service Executive to join a busy and friendly team in Poole. This is a fantastic opportunity to take ownership of key customer accounts, provide first-class support, and play an important role in ensuring smooth day-to-day operations.
- Managing key customer accounts and developing strong working relationships.
- Handling incoming calls and customer enquiries with professionalism and care.
- Processing purchase orders accurately and efficiently.
- Proactively contacting customers to offer alternatives for out-of-stock items and resolving first-line technical queries.
- Cross-selling and promoting current offers to drive sales.
- Liaising with internal departments to ensure on-time delivery and customer satisfaction.
- Supporting general administration and office coordination tasks.
- Previous experience in a telephone-based customer service or sales role.
- Confident communication and strong organisational skills.
- Proficient in Microsoft Outlook and Excel
- Excellent attention to detail and accuracy.
- £26,000
- Friendly, supportive office environment
- Opportunity to work with well-established brands
- Monday to Friday working hours (no weekends)
If you're a confident communicator who enjoys solving problems, building relationships, and providing an exceptional customer experience, we'd love to hear from you!
Apply today and join a team that truly values great service and teamwork.
INDCP
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.