Customer Service Adviser jobs in United Kingdom

EE

Stockton-on-Tees, United Kingdom

Other

Yes

4

08.05.2025

22.06.2025

Where: Darlington

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Shifts: The department is open from 08:00am until 06:00pm, with no late evening shifts and only one weekend in three!

Are you someone with a wealth of life experience that can help navigate challenging situations? Whether it’s resilience from raising a family or life skills from building relationships, your transferable skills could make you successful in a Payment Support role with EE.

Join our Payment Support Team in Darlington to support and guide customers during difficult times. You’ll help with billing queries, assist those behind on payments, and more, providing a personal, brilliant service with training provided.

This role offers flexibility to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses
• Online GP access 24/7 for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave: 18 weeks full pay and 8 weeks half pay in the first year
• Discounts on EE & BT products, saving hundreds of pounds annually
• Support for career development and growth
• Season Ticket Travel Loan to assist with commuting costs
• Volunteering days to give back to your community
• Optional private healthcare and dental insurance

Join a team with a great culture, support, and training to build a lasting career. Apply now!