Customer Service Advisor

ASI Recruitment Ltd; Aldershot; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established automotive body shop in Aldershot is seeking a Customer Service Advisor to enhance customer satisfaction and ensure a smooth service experience. The ideal candidate has proven customer service skills, strong communication capabilities, and a desire to grow within the company. You will manage customer interactions, from bookings to collection, facilitating a professional atmosphere. This role offers a salary up to £30,000, Monday to Friday hours, and additional benefits including holiday and pension.

Benefits

Salary up to £30,000

25 days holiday plus bank holidays

Pension scheme

Stable work environment

Training and development

Qualifications

• Proven customer service experience across any industry.
• Strong communication and organisational skills.
• Professional, friendly, and approachable demeanor.

Responsibilities

• Act as the main point of contact for customers.
• Manage bookings and customer queries.
• Provide a high standard of service throughout the customer journey.

Skills

Customer service experience

Strong communication skills

Organisational skills

Confidence using computers

Job description

“Choose a career where your people skills make a real difference.”

Customer Service Advisor

Automotive Body Shop | Aldershot Area

Salary up to £30,000 | Monday to Friday

Are you an experienced customer service professional looking for a long-term career, not just your next role?

We are recruiting on behalf of a well-established and respected automotive body shop in Aldershot, who are looking to welcome a confident, customer-focused individual into their growing team. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and being the friendly face of a professional business.

The Opportunity

This role would suit someone from a customer service, retail, hospitality, or office-based background who is ready to develop a career within the automotive industry. Full training will be provided, and there is genuine scope to grow with the business. You will play a key role in ensuring customers receive a smooth, professional, and reassuring experience from first contact through to vehicle collection.

Key Responsibilities

• Acting as the main point of contact for customers
• Managing bookings, updates, and customer queries
• Liaising with internal teams to keep customers informed
• Providing a high standard of service and care throughout the customer journey
• Handling administrative tasks accurately and efficiently

What We’re Looking For

• Proven customer service experience (any industry considered)
• Strong communication and organisational skills
• A professional, friendly, and approachable manner
• Confidence using computers and office systems
• A desire to build a long‑term career rather than “just a job”

What’s On Offer

• Salary up to £30,000 (depending on experience)
• Monday to Friday, 8:00am – 5:00pm (no weekends)
• 25 days holiday plus bank holidays
• Pension scheme
• Stable, supportive working environment
• Training and development within a growing business

If you’re looking for a role where your customer service skills are truly valued and where you can build a lasting career, this could be the perfect next step.

Location: Aldershot

Apply now to find out more