On-Site Customer Service Advisor (Temp-to-Perm)

Search Consultancy LTD; Bradford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A well-established utilities company based in Bradford, UK, is looking for a Customer Service Advisor for a temp-to-perm position. You will be responsible for handling customer queries via phone and email, providing accurate information, and ensuring excellent service. Ideal candidates should possess strong communication skills and attention to detail, and be willing to work fully on-site. The role offers a competitive hourly rate of £12.21 and an opportunity to secure a permanent position.

Benefits

Competitive hourly rate

Immediate start available

Opportunity for permanent position

Experience with a reputable utilities provider

Qualifications

• Strong communication skills and a confident phone manner.
• Good attention to detail and basic IT skills.
• Reliable, punctual, and happy to work fully on-site.

Responsibilities

• Handling inbound customer queries via phone and email.
• Providing clear, accurate information and resolving issues efficiently.
• Updating customer records and logging queries accurately.
• Delivering a friendly, professional service at all times.

Skills

Strong communication skills

Confident phone manner

Good attention to detail

Basic IT skills

Job description

A well-established utilities company based in Bradford, UK, is looking for a Customer Service Advisor for a temp-to-perm position. You will be responsible for handling customer queries via phone and email, providing accurate information, and ensuring excellent service. Ideal candidates should possess strong communication skills and attention to detail, and be willing to work fully on-site. The role offers a competitive hourly rate of £12.21 and an opportunity to secure a permanent position.