Customer Service Advisor - 10% Bonus + Free Breakfast & Gym

Time Recruitment Solutions Ltd; Peacehaven; On-site; GBP 28,000; Full time

Job summary

A recruitment agency in the UK seeks a passionate Customer Service Advisor to assist customers and build genuine connections. You will engage with business customers through various channels and manage their accounts professionally. The ideal candidate has a friendly demeanour, customer service experience, and excellent communication skills. This role offers a base salary of £24,000 - £25,000 with an additional 10% bonus, 25 days holiday, and access to on-site gym and meals.

Benefits

Complimentary daily breakfast and lunch

Access to a free on-site gym

25 days’ holiday plus bank holidays

Monthly incentives and recognition

Free parking

Qualifications

• A friendly demeanour paired with a positive, can‑do attitude.
• Customer service experience (even a few months – we value your potential!).
• Excellent communication skills and a strong team spirit.

Responsibilities

• Engage with existing business customers via phone, email and web chat.
• Manage account updates, payments, and respond to queries in a friendly and professional manner.
• Ensure every customer feels heard, supported and satisfied.
• Collaborate effectively with other departments to maintain smooth operations.

Skills

Customer service experience

Excellent communication skills

Positive attitude

Team spirit

Job description

A recruitment agency in the UK seeks a passionate Customer Service Advisor to assist customers and build genuine connections. You will engage with business customers through various channels and manage their accounts professionally. The ideal candidate has a friendly demeanour, customer service experience, and excellent communication skills. This role offers a base salary of £24,000 - £25,000 with an additional 10% bonus, 25 days holiday, and access to on-site gym and meals.