Customer Service Adviser jobs in United Kingdom

**Client:** EE

**Location:** Caerphilly, United Kingdom

**Job Category:** Other

**EU work permit required:** Yes

**Job Views:** 4

**Posted:** 08.05.2025

**Expiry Date:** 22.06.2025

Position: Part-time, Permanent

Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months, plus uncapped commission

Hourly rate: £12.82

Hours: 20 hours per week

Are you someone who enjoys solving problems? If you like gaming or tinkering with technology, your transferable skills could lead to success in a Customer Service Technical role with EE.

Join our Mobile Technical Team in Merthyr Tydfil, where you'll assist customers over the phone with various mobile tech-related queries. Whether it's a simple device issue or more complex problems, you'll help keep our customers connected with their loved ones. Every day brings new challenges.

No specific experience is required. We value helpfulness, calmness, and relationship-building skills, and we will train you on the rest.

We offer flexible working arrangements to support your personal life, including scheduling your own breaks, banking time, and occasional home working.

• Starting hourly rate of £12.82, plus incentives and bonuses
• Huge discounts on EE & BT products, saving you hundreds annually
• Access to online GP services 24/7 for you and your immediate family
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year
• Support for career development and progression
• Volunteering days to give back to your community
• Optional private healthcare and dental cover

Join a supportive team with meaningful training and opportunities for growth. What are you waiting for?