Part-Time Customer Service Advisor Turn Quotes into Orders

NWF Group; Crewe; On-site; GBP 12,000; Part time

Job summary

A leading fuel distribution company based in Crewe is looking for a Customer Service Advisor to join their dynamic team. This role involves managing customer queries and supporting the sales function by converting quotes into orders. The ideal candidate should have experience in a customer-focused role and possess excellent communication skills. This part-time position offers a salary of £11,428.56 per annum plus bonuses, and opportunities for training and progression within the company.

Benefits

Bonus opportunity

33 days holiday including bank holidays

Flexible hours

Discounts across various sectors

Company pension

Life assurance

Training opportunities

Qualifications

• Previous experience in a customer-focused role, preferably telephone-based.
• Confident negotiation skills for converting quotes into orders.
• Strong interpersonal skills to build relationships with customers and internal departments.

Responsibilities

• Manage customer queries from first contact to resolution.
• Support the sales team by converting previous quotes to orders.
• Record data accurately and maintain customer records.

Skills

Customer service experience

Telephone communication

Negotiation skills

Interpersonal skills

Microsoft Office

Job description

A leading fuel distribution company based in Crewe is looking for a Customer Service Advisor to join their dynamic team. This role involves managing customer queries and supporting the sales function by converting quotes into orders. The ideal candidate should have experience in a customer-focused role and possess excellent communication skills. This part-time position offers a salary of £11,428.56 per annum plus bonuses, and opportunities for training and progression within the company.