Customer Care Assistant jobs in Großbritannien

Are you passionate about helping people? Do you thrive in a fast-paced, customer-focused environment? Pertemps are looking for Customer Service Advisors to join the dynamic Royal Mail Dearne Valley team and deliver outstanding support to their valued customers.

• Responding to customer enquiries via phone, email, and live chat in a friendly and professional manner
• Resolving issues efficiently and ensuring customer satisfaction
• Updating customer records accurately using our internal systems
• Working collaboratively with other departments to solve problems and improve the customer experience
• Providing product and service information to help customers make informed decisions

• Previous experience in a customer service role (desirable, but not essential)
• Excellent communication and problem-solving skills
• A positive attitude and willingness to go the extra mile for customers
• Strong attention to detail and ability to multitask
• Comfortable using computers and customer management systems

• 5 hours 6 out of 7 days, with 1 rota’d day off in the week. Must be fully flexible to work ALL days
• £12.97 per hour
• The duration of the assignment will be roughly 12 weeks from the intake date
• You will be based in the office full-time
• We’re offering multiple intakes – 6th October, 13th October, 20th October and 3rd November