Customer Support Representative (Agricultural Machinery)

MorePeople; Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic family-run business in Lancashire is seeking a Customer Support Representative to provide outstanding aftersales support and build relationships with farmers. Candidates should have strong customer service skills, agricultural knowledge, and a proactive approach. The role includes selling spare parts, providing operator training, and assisting customers with machinery decisions. An excellent package includes bonuses, a company vehicle, and ongoing training opportunities.

Benefits

Excellent package with bonus scheme

Company vehicle & phone

Health & wellbeing benefits

Ongoing training & career progression

Qualifications

• Experience in agricultural or customer-facing roles preferred.
• Ability to operate efficiently under heavy workloads.
• Willingness to learn about machinery.

Responsibilities

• Provide aftersales support for customers.
• Sell spare parts and services.
• Assist customers with decisions regarding machinery.

Skills

Strong customer service and communication skills

Multi-tasking

Organisational skills

Agricultural experience

Proactive attitude

Full UK driving licence

Job description

Are you passionate about agriculture and great with people?

We're looking for a motivated Customer Support Representative to build strong relationships with farmers across Lancashire and the North West.

You'll be the go-to expert for aftersales support - from machinery advice to parts, service, and operator training, helping customers get the very best from their equipment. The role will include the ability to sell both spare parts and services, and support with decisions made around machinery.

What we're looking for:

• Strong customer service and communication skills
• Multi-tasking effectively is a must
• Staying organised and able to operate efficiently during busier periods and with heavy workloads.
• Agricultural experience (potato industry knowledge a plus)
• Proactive, organised, and willing to go the extra mile
• Full UK driving licence

What's on offer:

• Excellent package with bonus scheme
• Company vehicle & phone
• Health & wellbeing benefits
• Ongoing training & career progression

If you're ready to grow with a dynamic, family-run business, apply below or get in touch with me, Hannah, on 01780 480530 or email me [e-mail]