Customer Service Advisor - Central Bournemouth - £25,500

Office Angels; England; On-site; GBP 24,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor in Bournemouth. You will be the first point of contact for customer inquiries and provide outstanding service. Ideal candidates will have excellent communication skills and a passion for helping others. This role offers a starting salary of £24,000 with benefits including free gym access and a friendly team environment.

Benefits

Free gym on site

Free PT sessions

Fresh fruit every day

£75 voucher for your birthday

Qualifications

• Proficient in communication for effective customer interaction.
• Able to maintain a positive attitude even in challenging situations.
• Strong ability to solve problems with attention to detail.

Responsibilities

• Serve as the first point of contact for customer inquiries.
• Deliver exceptional customer service across multiple channels.
• Handle a high volume of emails and customer requests.
• Update customer records in the system accurately.
• Resolve customer complaints promptly.

Skills

Excellent communication skills

Positive attitude

Strong problem solving skills

Attention to detail

Confident using Microsoft Office

Job description

Overview

Exciting Customer Service Opportunity. Our leading client in Bournemouth offers an excellent benefits package and a friendly, close-knit team environment.

Details

Job title: Customer Service Advisor

Hours: 8:30 - 5:00, Monday to Friday

Start: ASAP

Salary: £24,000 with a salary increase after 3 months probation to £25,500

Location: Bournemouth

Culture: Close-knit friendly team in a busy office

Responsibilities

• Being the first point of contact for customer enquiries
• Providing outstanding customer service
• Responding to a high volume of emails
• Providing accurate information regarding services and products
• Updating customer records onto the in-house system
• Resolving customer complaints

What you'll bring / Qualifications

• Excellent communication skills
• Positive attitude with a passion for helping others
• Strong problem solving skills and attention to detail
• Confident using Microsoft Office

Benefits

• Free gym on site
• Free PT sessions
• Fresh fruit every day
• £75 voucher for your birthday

How to apply

Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website