Customer Assistant - Service

Morrisons; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A large UK supermarket is seeking friendly and approachable individuals to join their Service team. This role involves giving customers a great experience at checkouts and kiosks, assisting with shopping, and supporting various store teams. Successful candidates will enjoy flexibility in shifts and be passionate about customer service. Opportunity for career progression is also available.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% supermarket discount

Career progression opportunities

Healthcare/Well-being benefits

Qualifications

• Passionate about customer service.
• Over school leaver’s age; over 18 for some roles.

Responsibilities

• Provide excellent customer service at checkouts and kiosks.
• Assist customers with their shopping.
• Support other store teams as needed.

Skills

Helpful and friendly approach

Ability to work in a busy environment

Comfortable using equipment safely

Enjoys staying active

Job description

Overview

We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks. You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile — making sure they leave feeling looked after and welcome. You’ll also be trained to support other parts of the store, like our Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.

Perks

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores available from the day you join us
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Find out more about working in Retail at Morrisons.

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following statement. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. If you have questions about the role or application process, visit our FAQs page for answers to the most common queries.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…

We\’re Foodmakers and Shopkeepers and together, we make Morrisons

What we make, makes us who we are