Crm à Grande-Bretagne

Our client, a well-established logistics company, working with major clients across the UK and EU, is seeking a capable and proactive Office Manager to support their Operations Director and assist in the smooth running of the Operations department. This is a key role that requires exceptional organisation, a strong work ethic, and the ability to handle varied responsibilities within a busy logistics operation.

The role is fully office based and the successful candidate must have a driving licence and vehicle due to the rural location. Working hours are 9 am to 5 pm, Monday to Friday, although there is flexibility available.

• Competitive salary with performance-related company bonuses.
• Ongoing training and professional development.
• Progression opportunities within a growing business.
• Free onsite parking.
• Supportive and friendly team environment.
• 25 days annual leave plus bank holidays.
• Company pension scheme.
• Stable, long-term employment in a thriving logistics business.

• Provide support to the Operations Director.
• Act as a key point of contact for selected client accounts.
• Handle incoming calls and emails, responding or redirecting as appropriate.
• Draft and send emails and correspondence with excellent grammar and tone.
• Prepare and maintain spreadsheets, records, and reports.
• Manage and update electronic and paper-based files and systems.
• Monitor and respond to quote requests.
• Produce and distribute delivery paperwork.
• Assist in coordinating site visits and verifying documentation.
• Process and track holiday requests, timesheets, and work records.
• Support invoice preparation by logging completed jobs and requesting purchase orders.
• Conduct regular checks on licence verifications.
• Organise, maintain, and order office supplies, uniforms, and first aid kits.
• Support internal health & safety initiatives, including fire alarm testing and online training.
• Offer hospitality to visiting clients or partners as required.
• Complete ad-hoc administrative tasks to support wider team needs.

• Impeccable written and verbal English, with excellent grammar.
• Strong organisational and time management skills.
• Confident email and telephone communicator.
• Advanced proficiency in MS Office (particularly Excel, Word, and Outlook).
• Experience using CRM or CMS platforms desirable (training provided).
• Previous financial/admin/accounting experience desirable.
• High attention to detail and ability to work methodically.
• Comfortable working both independently and within a close-knit team.
• Flexible, proactive, and responsive to changing priorities.
• Discreet and professional, with a strong understanding of confidentiality.