National Account Manager

STR First Ltd; Manchester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A well-known UK company is seeking a National Account Manager to oversee key national retail and corporate accounts. This new role focuses on strategic growth and relationship management, emphasizing the importance of negotiation skills and commercial acumen. With a customer-first approach, this position offers a competitive salary and company car, suitable for candidates with experience in account management and related industries.

Benefits

Company car provided

Qualifications

• Proven experience (5+ years) in account management, preferably in a national or key account role.
• Strong knowledge of FM, retail, construction.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Develop strategic account plans to achieve sales targets.
• Build strong customer relationships and negotiate contracts.
• Monitor sales performance and identify improvement areas.

Skills

Negotiation

Communication

Interpersonal Skills

Analytical Skills

Strategic Thinking

Tools

CRM Systems

Excel

Job description

The National Account Manager (NAM) is responsible for managing and developing strategic relationships with key national retail or corporate accounts to drive sales growth, increase market share, and maximise profitability. This role requires a blend of strategic thinking, customer relationship management, and commercial acumen.

You will ideally come from a construction/retail/FM background.

Key Responsibilities;

• Develop and implement strategic account plans to achieve sales targets and long-term growth for key national accounts.

• Build and maintain strong, long-lasting customer relationships with key decision-makers and influencers.

• Act as the lead point of contact for all matters specific to assigned accounts.

• Negotiate contracts, pricing, promotions, and service agreements in line with company policies.

• Monitor sales performance and identify areas for improvement.

• Collaborate with marketing, supply chain, finance, and other departments to ensure customer needs are met.

• Forecast and track key account metrics (e.g., monthly/quarterly sales results and annual forecasts).

• Ensure timely and successful delivery of solutions according to customer needs and objectives.

• Identify new business opportunities within existing accounts and support onboarding of new national accounts.

• Attend customer meetings, and industry events as required

Skills & Experience Required;

• Proven experience (typically 5+ years) in account management, preferably in a national or key account role.

• Strong knowledge of FM, retail, construction .

• Exceptional negotiation, communication, and interpersonal skills.

• Demonstrated ability to communicate, present, and influence credibly at all levels of the organisation.

• Strong analytical skills and proficiency in using CRM systems and Excel.

• Strategic thinking and a customer-first mindset.

• Ability to manage multiple projects simultaneously and meet deadlines.

• Willingness to travel nationally as needed.

This is a brand new role now available due to growth and a fantastic chance to join a well known, UK wide company.

Company car provided.