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Part-Time Customer Support Specialist – Helpdesk & Admin
Descripción de la vacante
A customer support service provider in Nuneaton is looking for a part-time Customer Support Representative. The role involves handling customer queries via phone, email, and webchat while ensuring high levels of satisfaction. Candidates should have 1-3 years of experience in a similar role, excellent communication skills, and proficiency with helpdesk tools like Zendesk. Competitive salary and a friendly working environment are offered.
Servicios
Formación
- 1 to 3 years’ experience in a customer support role.
- Experience with helpdesk software, especially Zendesk.
- Strong communication and empathy skills.
Responsabilidades
- Respond promptly to customer inquiries via phone, email, or webchat.
- Troubleshoot customer issues and escalate complicated requests.
- Perform daily administrative tasks as needed.
Conocimientos
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.