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Customer Service Advisor
Job summary
A reputable staffing agency is looking for a Customer Service Advisor to join a team in Patchway, Bristol. The role involves communicating with customers about their vehicle repairs and processing payments, while providing unparalleled service. Ideal candidates will have strong communication skills and a professional approach, with the opportunity for training and development in a supportive team environment.
Benefits
Qualifications
- Strong communication skills and a professional demeanor.
- Ability to work under pressure in a busy environment.
- Previous experience in customer service or automotive roles is desirable.
Responsibilities
- Explain to customers the updates on vehicle repairs.
- Process invoices and take payments.
- Upsell products and services to customers.
- Provide excellent customer service.
Skills
Location: Patchway, Bristol | Hours: 08:30 – 17:00, Monday to Friday | Payrate: £13ph | Status: Ongoing
We are currently recruiting on behalf of our client for a Customer Service Advisor to join their team in Patchway. This is an excellent opportunity for someone with strong communication skills and a customer-focused approach.
Duties include:
- Explaining to customers the progress and updates on their vehicle repairs
- Processing invoices and taking payments
- Upselling products and services to customers
- Providing excellent customer service and building strong relationships
Candidate requirements:
- Good communication and organisational skills
- Confident, professional, and approachable manner
- Ability to work under pressure in a busy environment
- Previous experience in a customer service or automotive role is desirable, but not essential
- Ongoing work with consistent hours
- Supportive team environment
- Training and development opportunities
If you are enthusiastic, reliable, and customer-focused, we’d like to hear from you. Apply today to be considered for this Customer Service Advisor role in Patchway, Bristol.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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