Customer Service Advisor

Pure Staff Ltd; Over; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable staffing agency is looking for a Customer Service Advisor to join a team in Patchway, Bristol. The role involves communicating with customers about their vehicle repairs and processing payments, while providing unparalleled service. Ideal candidates will have strong communication skills and a professional approach, with the opportunity for training and development in a supportive team environment.

Benefits

Ongoing work with consistent hours

Supportive team environment

Training and development opportunities

Qualifications

• Strong communication skills and a professional demeanor.
• Ability to work under pressure in a busy environment.
• Previous experience in customer service or automotive roles is desirable.

Responsibilities

• Explain to customers the updates on vehicle repairs.
• Process invoices and take payments.
• Upsell products and services to customers.
• Provide excellent customer service.

Skills

Good communication skills

Organisational skills

Customer-focused approach

Job description

Customer Service Advisor – Vehicle Repairs

Location: Patchway, Bristol | Hours: 08:30 – 17:00, Monday to Friday | Payrate: £13ph | Status: Ongoing

We are currently recruiting on behalf of our client for a Customer Service Advisor to join their team in Patchway. This is an excellent opportunity for someone with strong communication skills and a customer-focused approach.

Duties include:

• Explaining to customers the progress and updates on their vehicle repairs
• Processing invoices and taking payments
• Upselling products and services to customers
• Providing excellent customer service and building strong relationships

Candidate requirements:

• Good communication and organisational skills
• Confident, professional, and approachable manner
• Ability to work under pressure in a busy environment
• Previous experience in a customer service or automotive role is desirable, but not essential
• Ongoing work with consistent hours
• Supportive team environment
• Training and development opportunities

If you are enthusiastic, reliable, and customer-focused, we’d like to hear from you. Apply today to be considered for this Customer Service Advisor role in Patchway, Bristol.