Assistant Customer Service jobs in United Kingdom

Our Public Sector sales division provides research insights and guidance to CIOs and CTOs within various public sector verticals such as Central / Local Government, Security & Defence, Tax, Healthcare and Housing. The role will focus on healthcare and local government accounts within Wales.

As a Senior Account Executive within Global Tech Sales – LE, you’ll partner with CIOs/CTOs of some of the world’s leading enterprises, helping them achieve mission‑critical priorities and drive business growth. The role is field‑based and responsible for client retention, growth through contract expansion, and introduction of new products and services. You will consult with C‑level executives to develop and implement an enterprise‑wide strategy that maximizes the value delivered by Gartner’s products and services.

• Account management with increased customer satisfaction and account growth.
• Quota responsibility of $800,000+ contract value within a territory of major client accounts.
• Mastery and consistent execution of Gartner’s sales methodology.
• Account planning and territory management.
• Managing forecast accuracy on a monthly / quarterly / annual basis.
• Maintaining competitive knowledge and focus.
• In‑depth knowledge of Gartner’s products and services.

• 8‑15 years of experience with proven consultative sales, preferably in high technology (services, software, or consultative environment).
• Strong demonstration of intellect, drive, executive presence and sales acumen.
• Proven experience building excellent client relationships at C‑level within large enterprise organisations.
• Strong computer proficiency and presentation skills.
• Knowledge of the full life cycle of the sales process.
• Bachelor’s or Master’s degree – desired.

Limitless growth and learning opportunities; a collaborative and positive culture; a chance to make an impact; hybrid environment with flexibility, remote work.

• Competitive salary, generous paid time off policy, Private Medical and Dental Insurance, Parental Leave, Monthly Car Allowance and more.
• 25 days annual holiday + bank holidays.
• IncentFit – annual reimbursement for health‑and‑wellness‑related activities and purchases.
• Gartner Pension Scheme, Employee Stock Purchase Plan, Employee Assistance Program, Gartner Gives Charity Match.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.