Assistant Customer Service jobs in United Kingdom

• NO COLD CALLING | Chester | Full Time or Part Time | £24,000–£25,000 basic (DOE) plus uncapped commission.

We want you on our telesales team Money Expert is an independent financial comparison company based in Chester, and we're expanding our team We’re looking for enthusiastic and driven Sales Agent/s to join our vibrant call centre.

You’ll be working with warm leads generated by customers researching their options online and requesting call-backs

No problem With our comprehensive training and ongoing support, 70% of our agents come from non-sales backgrounds and thrive here.

If you’re the type of person who’s always chatting with people, making connections, and building relationships effortlessly

we want to hear from YOU We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team Working Hours & Shift Patterns

Full-time:
37.5 hours per week, Monday to Friday, with an early finish on Fridays

Or a 4-day shift pattern: Monday to Thursday 09:30–19:00

Part-time: Minimum 20 hours per week, with flexible shifts available during daytime, afternoons, or evenings What can Money Expert give to you?

Competitive base salary with uncapped commission, plus performance-based increases

Team outings, regular competitions, and spot prizes

Referral bonuses - 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service

Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally)

Continuous support and training

Company pension plan

Wellness & Wellbeing program for you and your family

Christmas and New Year shutdown

Additional personalised benefits

On-site parking Are you the right person for the job?

Experience in Commercial sales is desirable but not essential (training provided)

Strong fact-finding and problem-solving abilities

Experience in outbound calls, particularly in telesales or call centres, desirable but not essential, anyone in hospitality, retail, real estate, customer service or similar industries

Ability to manage a busy and varied workload effectively

Target-driven with a commitment to delivering excellent customer service

Comfortable working in a fast-paced, target-oriented environment

Ability to build strong relationships with customers and colleagues

Motivated and outgoing, with a positive impact on team morale

Adherence to GDPR guidelines and maintaining high call quality standards What will your role look like?

Reach out to existing and previous customers to renew their energy contracts

Evaluate customer satisfaction with their current supplier and suggest alternatives if needed

Consistently meet and exceed set targets and objectives

Respond to customer inquiries and address objections

Maintain a high standard of customer service If you are ready to start your career at Money Expert, then click APPLY now We can’t wait to hear from you Your data will be handled in line with GDPR

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).