Sales Account Executive

Prodrive; Banbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading merchandise company in Banbury is seeking a Sales Account Executive to support client partners in improving product sales and customer service. The ideal candidate will have strong organizational, communication, and data management skills. Responsibilities include maintaining high customer service standards, managing ERP systems, and preparing sales insights. The role offers competitive salary growth, bonus schemes, and various benefits including holiday, training, and wellness consultations.

Benefits

Attractive salary growth

Bonus scheme based on company performance

25 days holiday

Training opportunities

Car and pension salary sacrifice schemes

Paid time off for volunteering

Social events

Company discounts

Life assurance

Qualifications

• Strong attention to detail and experience working with data.
• Fluency in French, Italian, or German is advantageous.
• Process-led approach and ability to handle changing priorities.

Responsibilities

• Provide high levels of customer service to clients.
• Utilize and update ERP system and B2B websites.
• Improve marketing and sales materials with Sales Team Supervisor.
• Prepare insights for weekly sales meetings.
• Manage customer accounts within agreed credit terms.

Skills

Customer service

Organizational skills

Communication skills

Data management

Tools

Microsoft Office

Microsoft Excel

Job description

Our Brand& business has 25 years' experience in creating merchandise collections for clients across a range of sporting sectors. We offer an end-to-end service from design, production and quality control, through to supporting sales and marketing activity and distributing collections worldwide.

Expansion into new markets has a resulted in an opportunity for an additional Sales Account Executive to join the team to support our client partners increase their product sales and improve our customer service targets.

Key Responsibilities

• Provide a high level of customer service to your client, ensuring customer orders are processed within 48 hours, stock and payment permitting, communicating any fulfilment issues to clients.
• Ensure our ERP system and B2B websites are fully utilised and updated – including sales process, customer returns, reports, stock control, fulfilment, setting up parts, setting up projects, internal sales orders etc.
• Work with Sales Team Supervisor to improve marketing and sales materials, process and communications with clients.
• Prepare for weekly sales meetings bringing a clear understanding of your account’s needs and plans (events/conferences/new product launches) and providing insight on purchasing patterns and opportunities for upselling.
• Ensure customer accounts are kept within agreed credit terms and proactively chase customer payments.
• Assist with attending events, as required.

Who are we looking for?

Our ideal candidate will be process-led and highly organised, with a strong attention to detail and experience working with data. Customer focused, you will have strong communication skills and time management skills with the ability to deal with changing priorities and be computer literate. Proficiency in Microsoft office and Excel is essential.

Prior experience within a merchandising environment would be advantageous as would French, Italian or German language skills.

What can we offer you?

• An attractive salary which will grow in line with your ongoing development and impact
• Bonus scheme based on company performance
• 25 days holiday (which increases with long service) with an opportunity to purchase extra days
• Training opportunities for continuing professional development
• Car and pension salary sacrifice schemes
• Paid time off for volunteering
• Consultations with our Fit 4 Life expert
• Social events throughout the year
• Exclusive company discounts
• Life assurance

We are an equal opportunities employer

At Prodrive we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application.

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