Matematicas à Espagne

Key Responsibilities:

1. Handle inbound and outbound phone calls, emails, and live chats from customers.
2. Investigate, advise, and resolve presales and aftersales queries, acting as the primary contact with the customer and ensuring single contact resolution.

Qualifications: Essential

• Strong verbal and written communication skills in French or German and Spanish.
• Availability to work rotating shifts, including weekends.
• At least one year of experience in customer support services.
• Thorough, meticulous, with extreme attention to detail.
• Proactive team player.
• Ability to work under tight deadlines with a can-do attitude.
• Previous experience in the travel sector or similar.
• GDS knowledge is a plus.
• Result-oriented with business focus.
• Versatility.

Additional Information:

• Join a multicultural and multilingual team environment.
• Enjoy travel discounts through our website Lastminute (staff intranet).

Remote Work: Employment Type: Full-time/Part-time (specify if known)

Key Skills: Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking