Administrator à Allemagne

At HolidayPirates, we’re on the lookout for a hands-on, tech-savvy IT Systems Administrator to keep our crew connected and our systems sailing smoothly. If you see problems as challenges to tackle, love supporting a diverse and friendly team, and thrive in a fast-paced, international environment then come aboard and help us keep our pirate ship running at full speed!

This position is based in our Berlin office — we’re open to welcoming part-timers or freelancers on board!

• Prepare MacBooks, software and services for new pirates and welcome them onboard. And when the time comes, sunset leavers and take back logins and hardware.
• Keep a watchful eye on our hardware fleet using our mobile device management system
• Maintain office hardware – from printers to the Karaoke setup
• Monitor and keep our local network infrastructure smooth and secure
• Provide software and services training using live webinars, prerecorded videos and knowledge base articles
• Keep our IT systems and processes documented and up to date
• Maintain our asset inventory database
• Continuously evaluate new IT solutions for different departments
• Collaborate closely with our HR and Office Management teams
• Be the go-to tech hero for our crew via walk-ups, Jira tickets, email, and chat
• Document incidents and requests in our ticketing system
• Support the development and improvement of our office system infrastructure

• A friendly team player with great communication skills
• Strong knowledge of macOS and iOS. (Android and Linux are a plus)
• Solid knowledge of Jamf Pro, Google Workspace, Atlassian Confluence, Jira Project Management and Jira Service Management
• Basic knowledge of LAN networking, troubleshooting LAN/WiFi issues, VLAN and VPN (OPNsense and/or Ubiquiti are a plus)
• Awareness of system vulnerabilities and best practices for a secure IT environment
• 2+ years of hands-on experience in IT support, including hardware setup on Mac OSX
• Training or apprenticeship in an IT-related field
• Bonus points for bash scripting experience
• Fluency in German is a must, and strong English skills are also required.

• Inclusive & Diverse: We welcome all pirates from every port; whoever you are, you belong here.
• Transparent Pay: Salary bands are clearly communicated from the start no guesswork, just fairness.
• Work-Life Adventure: Enjoy workations and exclusive travel perks to keep your explorer’s spirit alive.
• Home Office Allowance:Get €50/month to keep your remote setup smooth sailing.
• A Ticket Edenred Card : €50/month to keep you fueled, whether you’re snacking at sea or lunching in port.
• Tools:A MacBook for work and personal use, plus any extra equipment you need (and a very lovely remote IT support crew).
• Wellbeing Support:Access free life coaches, psychologists, and nutritionists to support your mental and physical health.
• Learning & Growth: Use your personal training budget to level up your skills at your own pace.
• Extra Perks: Private travel insurance, and corporate discounts with brands like Adidas, Apple, LG, and more.
• A Truly Global Crew: Work alongside inspiring crewmates from across the globe and drop anchor in our Berlin Mitte office whenever you like (bonus: it’s dog friendly, so feel free to bring your mate!).
• Legendary Events: From our annual summit to team get-togethers, we celebrate well and often.
• Visa Assistance: We support relocation and visa processes for international candidates.

Please note: Offer details such as working hours, contract type, and benefits may differ for part-time team members.