4,549

Customer Support jobs in Canada

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Sarnia
Remote
CAD 40,000 - 60,000
28 days ago
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Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Burlington
Remote
CAD 80,000 - 100,000
28 days ago

Représentant Service Client - Expérience Voyageur

PAL

HVDC Interconnection Line Radisson Qc - Sandy Pond Ma - 450 kV
On-site
CAD 35,000 - 45,000
28 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Eastern Ontario
Remote
CAD 80,000 - 100,000
28 days ago

Senior Private Client Advisor – Tax and Succession Lead

ROSS

Calgary
On-site
CAD 70,000 - 95,000
28 days ago
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Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Oakville
Remote
CAD 80,000 - 100,000
28 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

North Bay
Remote
CAD 40,000 - 60,000
28 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

St. Catharines
Remote
CAD 40,000 - 60,000
28 days ago
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Sales & Customer Service Representative

Community Sports Partners

Toronto
On-site
CAD 80,000 - 100,000
28 days ago

Remote Technical Consultant - Customer Success & Low-Code Solutions

Appian

Toronto
Remote
CAD 70,000 - 90,000
29 days ago

Remote Bilingual Customer Service Specialist for Growth

NTT DATA

Ottawa
Remote
CAD 80,000 - 100,000
29 days ago

Conseiller Service Client Aérien — Voyages & Avantages

PAL

San Juan de Terranova
On-site
CAD 45,000 - 55,000
29 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Peterborough
Remote
CAD 45,000 - 60,000
29 days ago

Client Advisor

RBC

Vancouver
On-site
CAD 60,000 - 80,000
29 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Eastern Ontario
Remote
CAD 80,000 - 100,000
29 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Huntsville
Remote
CAD 40,000 - 50,000
29 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Niagara Falls
Remote
CAD 40,000 - 55,000
29 days ago

HVAC-R Branch Sales & Customer Service Specialist

The Groupe Master

Dartmouth
On-site
CAD 45,000 - 60,000
29 days ago

Private Client Advisor, Manager/Sr. Manager - Calg

ROSS

Calgary
On-site
CAD 70,000 - 95,000
29 days ago

Aviation Program Manager - Aftermarket & Services

Bombardier Transportation GmbH

Dorval
On-site
CAD 90,000 - 120,000
29 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Southwestern Ontario
Remote
CAD 40,000 - 55,000
29 days ago

Remote Retention Specialist — Customer Care & Upsell

Cogeco Connexion

Windsor
Remote
CAD 80,000 - 100,000
29 days ago

Remote Bilingual Customer Service Representative (English/French)

NTT DATA

Ottawa
Remote
CAD 80,000 - 100,000
29 days ago

Inside Sales: Accountmanager Binnendienst | Technisch

Zuidberg Frontline Systems

Ens
On-site
CAD 60,000 - 80,000
29 days ago

Bilingual Customer Care Rep (French)

Dynacare

London
Hybrid
CAD 40,000 - 55,000
29 days ago

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Remote Retention Specialist — Customer Care & Upsell
Cogeco Connexion
Remote
CAD 40,000 - 60,000
Full time
28 days ago

Job summary

A leading telecommunications provider is seeking a Retention Specialist to provide exceptional customer service remotely. Candidates should have strong communication and negotiation skills, with prior experience in a customer-focused role. This position is crucial for retaining customers and enhancing their loyalty. We offer a flexible work environment with opportunities for career growth and attractive compensation.

Benefits

Flexibility in work hours
Discounted services
Career evolution opportunities
Attractive compensation

Qualifications

  • Minimum 1 year of experience in a call-center environment preferred.
  • Proven customer service skills with superior first call resolution.
  • Ability to troubleshoot customer issues independently.

Responsibilities

  • Handle customer requests to downgrade or disconnect services.
  • Build value in products through effective communication.
  • Resolve billing inquiries and service discrepancies.

Skills

Strong communication skills
Detail-oriented
Negotiation skills
Customer service skills

Education

High School Diploma
Post-secondary education

Tools

Google Suite applications
Windows environment
Job description
A leading telecommunications provider is seeking a Retention Specialist to provide exceptional customer service remotely. Candidates should have strong communication and negotiation skills, with prior experience in a customer-focused role. This position is crucial for retaining customers and enhancing their loyalty. We offer a flexible work environment with opportunities for career growth and attractive compensation.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.