Remote Bilingual Customer Service Specialist for Growth

NTT DATA; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology services company in Canada is seeking a Customer Service Representative. The role involves delivering exceptional customer service, addressing inquiries with professionalism, and maintaining data accuracy. Candidates should have strong communication skills and experience in customer service. This position offers remote work flexibility and a supportive, inclusive work environment.

Benefits

Career advancement opportunities

Supportive work environment

Commitment to diversity and inclusivity

Qualifications

• Prior experience in a customer service environment is an asset.
• Strong oral and written communication skills, including typing and grammar.
• Ability to learn new skills and apply knowledge quickly and accurately.

Responsibilities

• Deliver exceptional service by accurately assessing and responding to customer needs.
• Address customer inquiries and complaints with professionalism and care.
• Complete necessary documentation for customer interactions.

Skills

Communication skills

PC proficiency

Customer service experience

Ability to learn quickly

Empathy

Job description

A leading technology services company in Canada is seeking a Customer Service Representative. The role involves delivering exceptional customer service, addressing inquiries with professionalism, and maintaining data accuracy. Candidates should have strong communication skills and experience in customer service. This position offers remote work flexibility and a supportive, inclusive work environment.