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Job summary
A retail establishment in Winnipeg is seeking an Operations Manager to oversee daily operations and staff. Responsibilities include planning operations, managing staff, and addressing customer requests. Ideal candidates have retail experience and a diploma in a related field. The job offers a permanent position with a focus on collaboration and a positive attitude.
Qualifications
- Experience working in a retail environment.
- Ability to manage staff and daily operations.
- Proven track record in customer service.
Responsibilities
- Plan and organize daily operations.
- Manage staff and assign duties.
- Determine merchandise and services to be sold.
- Resolve customer complaints and supply issues.
Skills
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Retail service establishment
- Urban area
- Retail business
- Plan and organize daily operations
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and / or volunteers
- 5-10 people
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Collaborative
- Efficiency
- Goal-oriented
- Outgoing
- Positive attitude
- Proactive
- 7 months to less than 1 year
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 hours per week
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.