Jobs in Canada
Remote Tech Support & Customer Care Specialist
Concentrix
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Remote Tech Support & Customer Care Specialist
Job summary
A leading customer service company is seeking remote customer service representatives to provide effective support and troubleshoot technical issues. Candidates should have strong problem-solving skills and at least one year of customer service experience. This position offers competitive pay, flexible hours, and opportunities for career growth. Join a supportive and inclusive work environment that prioritizes employee development and well-being.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Strong comfort with technology.
- Ability to work in a quiet, distraction-free environment.
Responsibilities
- Provide friendly and effective customer service by answering questions about products.
- Troubleshoot and resolve technical issues related to client products.
- Maintain accurate documentation and information retrieval in databases.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.