A prominent customer service company, located in Canada, is seeking candidates for a customer support position. This role requires fluency in English, German, and French, along with a minimum of one year of customer service experience. Responsibilities include providing inbound customer support, resolving basic technical issues, and ensuring exceptional customer experiences. The position offers salary up to $24.56/hour and includes work-from-home flexibility with a comprehensive benefits package.
Prestations
Comprehensive benefits package
Work-from-home flexibility
Performance-based incentives
Access to DailyPay
Paid training
Qualifications
Minimum of 1 year of customer service experience.
Ability to work in a quiet, distraction-free environment at home.
Responsabilités
Provide inbound customer support using a call flow guide.
Assist customers in resolving basic technical issues.
Track, document, and retrieve information in databases.
Offer additional products and services.
Deliver exceptional customer experiences.
Connaissances
Fluency in English
Fluency in German
Fluency in French
Strong computer navigation skills
Proficiency in multitasking
Formation
High school diploma or GED
Description du poste
A prominent customer service company, located in Canada, is seeking candidates for a customer support position. This role requires fluency in English, German, and French, along with a minimum of one year of customer service experience. Responsibilities include providing inbound customer support, resolving basic technical issues, and ensuring exceptional customer experiences. The position offers salary up to $24.56/hour and includes work-from-home flexibility with a comprehensive benefits package.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.