Remote Bilingual Auto Support Specialist (EN/DE/FR)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A global customer service provider is seeking candidates for a role offering a competitive salary of up to $24.56/hour with performance-based incentives. Responsibilities include providing inbound customer support, resolving technical issues, and tracking information in databases. Ideal candidates must be fluent in English, German, and French, and have at least one year of customer service experience. The job offers flexible work-from-home arrangements and additional benefits including medical insurance and opportunities for advancement.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Paid training

Access to DailyPay for early wage access

Qualifications

• Must be fluent in English, German, and French.
• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free home environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Deliver exceptional customer experiences with a positive attitude.

Skills

Fluent in English

Fluent in German

Fluent in French

Strong computer navigation skills

Ability to multitask

Education

High school diploma or GED

Job description

A global customer service provider is seeking candidates for a role offering a competitive salary of up to $24.56/hour with performance-based incentives. Responsibilities include providing inbound customer support, resolving technical issues, and tracking information in databases. Ideal candidates must be fluent in English, German, and French, and have at least one year of customer service experience. The job offers flexible work-from-home arrangements and additional benefits including medical insurance and opportunities for advancement.