Remote Bilingual Auto Support Agent (EN/DE/FR)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A global customer service company in Canada is seeking customer service representatives fluent in English, German, and French. In this role, you'll provide inbound support, resolve technical issues, and track customer interactions. Key benefits include a salary of up to $24.56/hour, career advancement opportunities, and a comprehensive benefits package. A quiet home work environment and strong navigation skills are required. Experience in customer service is a must, and preference is given to candidates in the Oshawa area.

Benefits

Salary up to $24.56/hour

Performance-based bonuses

Flexible work-from-home arrangement

Comprehensive benefits package

Paid training

Access to DailyPay for early salary access

Qualifications

• Minimum of 1 year of customer service experience.
• Must be able to work in a quiet, distraction-free environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences with a positive attitude.

Skills

Fluent in English

Fluent in German

Fluent in French

Strong computer navigation skills

Ability to multi-task

Education

High school diploma or GED

Job description

A global customer service company in Canada is seeking customer service representatives fluent in English, German, and French. In this role, you'll provide inbound support, resolve technical issues, and track customer interactions. Key benefits include a salary of up to $24.56/hour, career advancement opportunities, and a comprehensive benefits package. A quiet home work environment and strong navigation skills are required. Experience in customer service is a must, and preference is given to candidates in the Oshawa area.