Customer Support Specialist ofertas em Emirados Árabes Unidos

This is a senior Sales Manager role is responsible for managing and growing a portfolio of high-value strategic FMCG accounts.

A long-established regional leader in high-quality packaging solutions, serving major FMCG and food manufacturing clients across the GCC.

• Own and manage relationships with major key accounts in the FMCG sector (food, personal care, home care etc.) across UAE and Saudi.
• Develop and execute strategic account plans to expand revenue, share of wallet and multi-category penetration.
• Identify new business opportunities within rigid packaging formats and lead commercial pitches / solution development.
• Coordinate cross-functionally with manufacturing, design/technical, quality and supply chain teams to ensure seamless customer delivery.
• Build strong forecasting, pipeline visibility and customer performance tracking.
• Conduct regular market visits and travel across GCC / export markets to meet clients and develop new relationships.
• Negotiate pricing, contracts and long-term supply agreements at senior stakeholder level.
• Represent the company at trade shows, customer reviews and packaging innovation meetings.

• 8+ years of sales or commercial experience within rigid packaging for FMCG or Dairy.
• Strong UAE market experience, with an existing network of FMCG customers preferred.
• Proven track record in managing major FMCG key accounts (regional or multinational).
• Experience leading and developing a sales or account management team.
• Strong technical and commercial understanding of rigid packaging.
• Excellent negotiation skills, communication ability, and senior-level customer engagement.
• Willingness to travel across the GCC and international markets.
• Already based in the UAE with local experience in mandatory.

The role offers a competitive salary plus family benefits.

sales