Customer Support Specialist jobs in United Arab Emirates

Account Executive Thomson Reuters Confirmation

We are seeking a dynamic and results-driven Account Executive to join our team. The ideal candidate will be responsible for managing existing accounts, identifying new business opportunities, building and maintaining strong client relationships and driving revenue growth. This role requires a strategic thinker with excellent communication skills and a proven track record in account management and business development.

As an Account Executive at Thomson Reuters Confirmation you will:

• Retain and grow existing business, upsell to current customers and acquire new clients to expand Thomson Reuters Confirmation's footprint, achieving revenue and book‑of‑business growth within your assigned territory.
• Effectively manage existing accounts while identifying and pursuing white‑space opportunities in the region.
• Collaborate closely with internal stakeholders to ensure seamless execution of deals from prospecting through contract completion.
• Cultivate long‑term client relationships while proactively scoping and developing new business opportunities.
• Demonstrate outstanding interpersonal communication, leadership and presentation skills to gain credibility, influence stakeholders and work across diverse cultures and teams.
• Act as a proactive self‑starter who generates new business leads and develops compelling propositions.
• Exhibit strong account management, time management, negotiation and strategic planning skills.
• Apply creative, solution‑oriented problem‑solving with deep product knowledge and analytical thinking.

• 5 years of experience in a sales role with proven responsibility for revenue growth.
• Demonstrated ability to manage multiple accounts, build and cultivate relationships and coordinate resources across a matrix organization.
• Excellent listening, negotiation, presentation and organizational skills.
• Experience applying value‑based consultative sales methodologies to understand, articulate and solve client needs.
• Ability to develop and execute strategic sales plans and leverage technology with high proficiency.
• Strong presentation and communication skills including the ability to engage stakeholders at all organizational levels up to board level.
• A collaborative mindset and proven success as a strong team player.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family, giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs and resources for mental, physical and financial wellbeing.
• Culture: Globally recognized award‑winning reputation for inclusion and belonging, flexibility, work‑life balance and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge Your Thinking, Act Fast / Learn Fast and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social and Governance (ESG) initiatives.
• Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts and provide trusted, unbiased information to people all over the world.

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world‑leading provider of trusted journalism and news.

As a global business we rely on the unique backgrounds, perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender (including pregnancy), gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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