Guest Experience Host: F&B & Reservations

AccorHotels Middle East; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a dedicated hostess to warmly welcome guests and ensure an efficient dining experience. Responsibilities include managing reservations, coordinating with staff, and providing outstanding customer service. Candidates should possess excellent communication skills and a professional appearance. This position offers an opportunity to grow in a dynamic environment with strong customer engagement.

Qualifications

• Professional appearance is required.
• Additional languages are a plus.

Responsibilities

• Greeting and welcoming guests as they arrive at the restaurant.
• Managing the seating plan to ensure efficient operation.
• Coordinating with the kitchen and serving staff for smooth service.
• Handling guest inquiries and complaints professionally.

Skills

Excellent communication and interpersonal skills

Customer service-oriented mindset

Ability to multitask and stay organized

Fluent in English

Job description

A leading hospitality company in Dubai is seeking a dedicated hostess to warmly welcome guests and ensure an efficient dining experience. Responsibilities include managing reservations, coordinating with staff, and providing outstanding customer service. Candidates should possess excellent communication skills and a professional appearance. This position offers an opportunity to grow in a dynamic environment with strong customer engagement.