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Customer Care Representative
Job summary
Element Fleet Management, a top fleet manager, is looking for a Customer Care Representative in Dubai. The role focuses on providing support through various channels and handling customer inquiries efficiently. Candidates should have strong communication skills and customer service experience. Full-time position with good salary benefits.
Benefits
Qualifications
- Strong communication skills required.
- Experience in customer service and fleet management is beneficial.
Responsibilities
- Resolve inquiries from clients and drivers via phone, email, and chat.
- Support services related to fuel cards, licensing, and insurance.
- Collaborate with team members and maintain performance targets.
Skills
Education
Category: Other
Career Level: Entry Level
Experience: Student
Required Qualification: Strong communication skills
Travel Required: Yes
Salary: 4500 - 6700 CAD
Salary Type: Per Month
Total Vacancies: 35
Skills: fleet management, fleet manager, customer service, customer care representative, support, phone, email, chat, fuel cards, licensing, insurance, focus, resolution, customer experience, team, performance, company, medical, Canada visa, accommodation, feeding, and medical.
Join Element Fleet Management, the world’s leading pure-play fleet manager, and help us redefine customer service in a people-first culture. We're looking for a Customer Care Representative to provide outstanding support to our clients and drivers via phone, email, and chat.
As a Customer Care Representative, you’ll be the first point of contact for clients and drivers, resolving inquiries via phone, email, and chat. You’ll support a variety of services, including fuel cards, licensing, insurance, tolls, and more.
Resolve issues efficiently with a focus on first-call resolution.
Communicate with empathy and professionalism to ensure a superior customer experience.
Collaborate with your team and support administrative tasks as needed.
Maintain performance targets and adhere to scheduled shifts.
The company will be responsible for Visa, Accommodation, Feeding, and Medical.
Interested candidates, please apply immediately.
Job Types: Full-time, Permanent
Job Location: CANADA
Element Fleet (Recruiter) is seeking talented and motivated individuals for the position of Customer Care Representative. The role is based in Dubai - Saudi Arabia. The ideal candidate should have strong communication skills and at least student-level experience. The position requires skills in fleet management, customer service, support via phone, email, chat, and knowledge of fuel cards, licensing, insurance, and customer experience management. This is a full-time, rotating shift job. Salary varies between 4k to 6k CAD per month depending on skills and experience.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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