Key Account Manager - Leisure MEA

AccorCorpo; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality firm in Dubai is seeking an experienced Account Manager to oversee key accounts and drive revenue growth. The ideal candidate has 5 years of experience in the hotel industry, a Bachelor's degree in Business Management or Hotel Management, and is fluent in English. Responsibilities include managing strategic account plans, leading sales activities, and providing market intelligence. This full-time position offers an opportunity to work within an inclusive company that values diverse talent.

Qualifications

• 5 years experience in the hotel industry.
• Sound understanding of hotel operations and sales.
• Basic knowledge on sales CRM and tools.

Responsibilities

• Manage and direct key accounts to drive revenue.
• Prepare strategic business and account plans.
• Lead adhoc leisure tacticals to drive revenue.

Skills

Hotel operations understanding

Fluency in English

Sales CRM knowledge

Entrepreneurial spirit

Advanced Microsoft Outlook, Excel, PowerPoint

Education

Bachelor Degree in Business Management, Tourism, or Hotel Management

Tools

Salesforce

CVENT

Job description

Account Management

• Manage and direct Key Accounts assigned to drive top line revenue. Provide strategic direction to hotels on key accounts.
• Prepare Strategic Business and Account Plans for each designated account with clearly articulated strategies to drive revenue share and loyalty from designated Account to Hotels.
• Providing guidance and leadership to hotels on Leisure Distribution Strategy.
• Lead Adhoc Leisure tacticals from account base to drive top line revenue into need periods for contracted hotels.
• Manage all key stakeholder relationships with the assigned portfolio accounts.
• Oversee all salesrelated activities with Hotels and Key Accounts from Sales calls Presentations industry events and tradeshows.
• Prospect and foster new business opportunities with Accounts
• Access opportunity to switch and grow Leisure Business static FIT to Dynamic platform leveraging infinite or other connectivity solutions.
• Prepare reporting and account feedback.

Account Analysis

• Produce Account Performance Reporting
• Monitor Account performance and forecast business demand.

Business Planning

• Development and Implementation of Strategic Sales & Marketing Strategies to drive loyalty and top line revenue.
• Forward thinking development and of strategies to drive profitable business results

Market Intelligence

• Provide regular market intelligence and findings related to the industry.

Qualifications

• Bachelor Degree: Business Management Tourism or Hotel Management
• 5 years experience in the hotel industry with a sound understanding of Hotel operations & sales
• Fluency in English additional language is a plus.
• Advance in Microsoft Outlook Excel PowerPoint
• Basic knowledge on sales CRM and Tools: Salesforce and CVENT.
• Strong knowledge of the Leisure Distribution landscape.
• Have an entrepreneurial spirit autonomy know how to prioritize comfortable in leading change

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work

No

Employment Type

Fulltime