Customer Service Specialist jobs in United Arab Emirates
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Job summary
A telecommunications company in Dubai is seeking an enthusiastic Tele-Sales Representative to generate sales and maintain excellent customer relationships. The ideal candidate will have strong communication skills and a proven record of meeting sales targets over the phone. Responsibilities include managing calls, providing information to customers, and monitoring sales performance. Benefits include a fixed salary with commission, medical insurance, and airfare allowance after two years. The position also requires a Bachelor's Degree and 1-2 years of sales experience.
Benefits
Qualifications
- 1-2 years of similar experience in a sales role.
- Proven track record of meeting sales quotas over the phone.
- Telecom experience is a plus.
Responsibilities
- Contact potential or existing customers about products or services.
- Manage inbound and outbound calls effectively.
- Monitor sales performance and maintain records.
Skills
Education
Tools
Looking for an enthusiastic Tele‑Sales Representative to contribute in generating sales for the company. He/She will be responsible for closing sales deals over the phone and maintaining good customer relationships. You must be an excellent communicator have superior people skills and be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- Contacting potential or existing customers to inform them about a product or service.
- Manage large amounts of inbound and outbound calls in a timely manner. Identify customers needs clarify information research every issue and provide solutions and/or alternatives.
- Providing information to customers.
- Monitoring sales performance.
- Keeping a record of calls and relevant details.
- Updating customer details.
- Go the extra mile to meet sales quota and facilitate future sales.
- Ability to multi-task set priorities and manage time effectively.
- Effective communication and listening skills.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Motivated team player & target‑oriented.
- Telecom experience is a plus.
- Bachelors Degree or equivalent.
- 1-2 years of similar experience.
- 6 days working week.
- Fixed salary AED 2750 Commission (Upon achieving sales targets)
- Visa Medical Insurance Airfare Allowance (after 2 years)
- 6 days working week.
Location: Du Office Dubai Academic city
Required Experience:
IC
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.