Customer Service Manager jobs in United Arab Emirates

1. Supervising and directing the activities of staff to ensure efficient and effective operations.

2. Production/Operation targets are met on daily basis, and production/Operation quality is maintained.

3. Including identifying opportunities for process optimization and automation.

4. Ensuring that products or services meet quality standards, implementing quality control procedures, and managing quality assurance programs.

5. Developing and managing the maintenance and repair schedule for machinery, equipment, and facilities to ensure that they are in good working condition and that downtime is minimized

6. Providing leadership and guidance to team members.

7. Developing and implementing processes and procedures to optimize productivity.

8. Monitoring and analyzing operational performance data to identify areas for improvement.

9. Identifying training needs and providing training and coaching to staff as needed.

10. Developing and maintaining positive relationships with employees, customers, suppliers, and other stakeholders.

11. Identifying and resolving operational issues in a timely manner.

12. Ensuring the safety and security of staff and facilities.

13. Collaborating with other departments to achieve organizational goals and objectives.

14. Monitoring inventory levels and ordering supplies as needed.

15. Creating and maintaining reports on operational performance and presenting them to management.

Desired Candidate Profile

• Exceptional leadership skills, capable of motivating and inspiring a diverse team to achieve operational goals.
• Strong analytical skills with the ability to interpret data and make informed decisions quickly and accurately.
• A proactive and adaptable mindset, with the ability to thrive in a fast-paced and dynamic work environment.
• Proficient in using operational software and tools, including ERP systems and data analysis programs.
• Previously handle a team of 30 - 40 blue collars employees, or Production workers
• Have relevant computer hardware or refurbishment industry production handling experience's

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